# How to force dispatcher to display utter\_message

**URL:** <https://forum.rasa.com/t/how-to-force-dispatcher-to-display-utter-message/3139>\
**Category:** Rasa Open Source\
**Created:** [November 29, 2018, 10:23am UTC](https://forum.rasa.com/t/how-to-force-dispatcher-to-display-utter-message/3139 "2018-11-29T10:23:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![VincentMD](https://avatars.discourse-cdn.com/v4/letter/v/ecccb3/32.png) [@VincentMD](https://forum.rasa.com/u/VincentMD)\
**Post date:** [November 29, 2018, 10:23am UTC](https://forum.rasa.com/t/how-to-force-dispatcher-to-display-utter-message/3139/1 "2018-11-29T10:23:58Z")

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Hi,

I’v got an issue with a fallback action. In my action.py file Fallback function raise a callback function, and with the dispatcher I try to display a new message, but it seems that rasa stack is in wrong state for that. Do you think there is a way to force rasa stack to process this message ?

```
class ActionFallback(Action):
 def __init__ (self):
    self.dic = {}

def name(self):
    return 'action_fallback'

def process_reply(self,msg_id):
    """
    Callback to use when receiving a reply
    """
    json_reply = self.rpc_client.read_message(msg_id)
    dispatcher = self.dic[msg_id]
    dispatcher.utter_message(json.dumps(json_reply ))
    /..../

   return[]
```

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<div class="post-metadata">

**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [December 5, 2018, 11:13am UTC](https://forum.rasa.com/t/how-to-force-dispatcher-to-display-utter-message/3139/2 "2018-12-05T11:13:44Z")

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Mhm, good question! Where does the `dispatcher` object in `process_reply` come from or how do you store it?

Things how could handle this:

- make the call synchronous
- you can schedule a event (see [Events](https://rasa.com/docs/core/api/events/#schedule-a-reminder)) which gets the answer and then notifies the user