# How to clear unknown intent error **URL:** \ **Category:** \[Deprecated\] Rasa X Community Edition\ **Created:** [March 22, 2020, 9:01am UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405 "2020-03-22T09:01:58Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![mparanthaman](https://avatars.discourse-cdn.com/v4/letter/m/13edae/32.png) [@mparanthaman](https://forum.rasa.com/u/mparanthaman)\ **Post date:** [March 22, 2020, 9:01am UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/1 "2020-03-22T09:01:58Z")
C:\Users\paranthaman\Desktop\sunday\>rasa x Starting Rasa X in local mode… 🚀c:\users\paranthaman\desktop\sunday\venv\lib\site-packages\rasa\core\training\dsl.py:422: UserWarning: Found unknown intent ‘greet’ on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS\_URL\_DOMAINS, c:\users\paranthaman\desktop\sunday\venv\lib\site-packages\rasa\core\training\dsl.py:422: UserWarning: Found unknown intent ‘mood\_great’ on line 4. Please, make sure that all intents are listed in your domain yaml. docs=DOCS\_URL\_DOMAINS, c:\users\paranthaman\desktop\sunday\venv\lib\site-packages\rasa\core\training\dsl.py:422: UserWarning: Found unknown intent ‘mood\_unhappy’ on line 4. Please, make sure that all intents are listed in your domain yaml. docs=DOCS\_URL\_DOMAINS, c:\users\paranthaman\desktop\sunday\venv\lib\site-packages\rasa\core\training\dsl.py:422: UserWarning: Found unknown intent ‘affirm’ on line 7. Please, make sure that all intents are listed in your domain yaml. docs=DOCS\_URL\_DOMAINS, c:\users\paranthaman\desktop\sunday\venv\lib\site-packages\rasa\core\training\dsl.py:422: UserWarning: Found unknown intent ‘deny’ on line 7. Please, make sure that all intents are listed in your domain yaml. docs=DOCS\_URL\_DOMAINS, c:\users\paranthaman\desktop\sunday\venv\lib\site-packages\rasa\core\training\dsl.py:422: UserWarning: Found unknown intent ‘goodbye’ on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS\_URL\_DOMAINS, c:\users\paranthaman\desktop\sunday\venv\lib\site-packages\rasa\core\training\dsl.py:422: UserWarning: Found unknown intent ‘bot\_challenge’ on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS\_URL\_DOMAINS, ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [March 23, 2020, 3:03pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/2 "2020-03-23T15:03:14Z")
Thanks @mparanthaman, this is an issue we’re aware of and working to fix. Do you only see it in the Rasa X logs? or do you also see it locally? ---
**Author:** ![kapoorh](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/kapoorh/32/2091_2.png) [@kapoorh](https://forum.rasa.com/u/kapoorh)\ **Post date:** [March 26, 2020, 9:05am UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/3 "2020-03-26T09:05:56Z")
Hi @erohmensing, I am seeing it locally and use cases are failing. and along with this some errors are coming: 2020-03-26 09:57:45.472248: W tensorflow/stream\_executor/platform/default/dso\_loader.cc:55] Could not load dynamic library ‘libnvinfer.so.6’; dlerror: libnvinfer.so.6: cannot open shared object file: No such file or directory 2020-03-26 09:57:45.472466: W tensorflow/stream\_executor/platform/default/dso\_loader.cc:55] Could not load dynamic library ‘libnvinfer\_plugin.so.6’; dlerror: libnvinfer\_plugin.so.6: cannot open shared object file: No such file or directory 2020-03-26 09:57:45.472534: W tensorflow/compiler/tf2tensorrt/utils/py\_utils.cc:30] Cannot dlopen some TensorRT libraries. If you would like to use Nvidia GPU with TensorRT, please make sure the missing libraries mentioned above are installed properly. What are these? How can we resolve these? Thanks and Regards Harsh ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [March 27, 2020, 2:36pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/4 "2020-03-27T14:36:04Z")
The tensorflow warnings you can ignore – you can follow the progress on those here:[Suppress warnings related to tensorflow · Issue #5369 · RasaHQ/rasa · GitHub](https://github.com/RasaHQ/rasa/issues/5369) Unfortunately they are coming from tensorflow and aren’t dismissable inside rasa, so we mostly have to wait for tensorflow to handle them. ---
**Author:** ![kapoorh](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/kapoorh/32/2091_2.png) [@kapoorh](https://forum.rasa.com/u/kapoorh)\ **Post date:** [March 31, 2020, 10:53am UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/5 "2020-03-31T10:53:46Z")
Thanks @erohmensing 🙂 ---
**Author:** ![k1m](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/k1m/32/8518_2.png) [@k1m](https://forum.rasa.com/u/k1m)\ **Post date:** [April 6, 2020, 6:51pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/6 "2020-04-06T18:51:40Z")
I think i’m having the same issue. It seems to be giving error for same intent multiple times but different line. @erohmensing - Rasa X 0.27.3. - Rasa 1.8.0. - Linux (ubuntu 18.04). Below is few lines from Rasa X Docker logs. Intents are only once in the domain file. I have downloaded domain file, checked it and uploaded back to rasa x. Same for nlu.md. ``` /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'thanks' on line 7. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'askWeather' on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'accept' on line 7. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'accept' on line 4. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'inform' on line 4. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'inform' on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'accept' on line 5. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'greet' on line 3. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'inform' on line 6. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'accept' on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'greet' on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'thanks' on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'thanks' on line 7. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'askWeather' on line 2. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, /usr/local/lib/python3.6/site-packages/rasa/core/training/dsl.py:422: UserWarning: Found unknown intent 'accept' on line 7. Please, make sure that all intents are listed in your domain yaml. docs=DOCS_URL_DOMAINS, ``` ---
**Author:** ![marcco411](https://avatars.discourse-cdn.com/v4/letter/m/9fc348/32.png) [@marcco411](https://forum.rasa.com/u/marcco411)\ **Post date:** [April 8, 2020, 11:03am UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/7 "2020-04-08T11:03:52Z")
Same problem when starting rasa x locally: windows 10 rasa 1.95 rasa x: 0.27.4 …UserWarning: Found unknown intent… bla bla for every intent in my stories.md ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [April 8, 2020, 2:38pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/8 "2020-04-08T14:38:29Z")
Thanks for reporting everyone, as i mentioned, this is an issue we’re already aware of and working on a fix for. ---
**Author:** ![Dayaki](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/dayaki/32/6329_2.png) [@Dayaki](https://forum.rasa.com/u/Dayaki)\ **Post date:** [April 15, 2020, 3:48pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/9 "2020-04-15T15:48:20Z")
Please any update on this? I am getting this same error and I can’t use `rasa shell` to try out my assistant ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [April 20, 2020, 4:42pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/10 "2020-04-20T16:42:47Z")
This unknown intent error should be completely separate from shell – @Dayaki if you’re having issues with `rasa shell` please open a new topic/issue! ---
**Author:** ![arneverster](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/arneverster/32/9376_2.png) [@arneverster](https://forum.rasa.com/u/arneverster)\ **Post date:** [April 27, 2020, 8:13pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/11 "2020-04-27T20:13:06Z")
Any news on the fix for the issue? Currently it’s preventing me from training new models in RASA X ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [April 27, 2020, 9:30pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/12 "2020-04-27T21:30:53Z")
This is just a warning and should not prevent training. I believe this fix is awaiting a new minor release. ---
**Author:** ![arneverster](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/arneverster/32/9376_2.png) [@arneverster](https://forum.rasa.com/u/arneverster)\ **Post date:** [April 30, 2020, 3:17pm UTC](https://forum.rasa.com/t/how-to-clear-unknown-intent-error/26405/13 "2020-04-30T15:17:41Z")
Interesting. Thanks!