# How to capture user Machine IP address and OS user name

**URL:** <https://forum.rasa.com/t/how-to-capture-user-machine-ip-address-and-os-user-name/32088>\
**Category:** Rasa Open Source\
**Created:** [August 1, 2020, 9:14am UTC](https://forum.rasa.com/t/how-to-capture-user-machine-ip-address-and-os-user-name/32088 "2020-08-01T09:14:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lelemh](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/lelemh/32/10128_2.png) [@lelemh](https://forum.rasa.com/u/lelemh)\
**Post date:** [August 1, 2020, 9:14am UTC](https://forum.rasa.com/t/how-to-capture-user-machine-ip-address-and-os-user-name/32088/1 "2020-08-01T09:14:13Z")

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I am developing IT helpdesk support bot.In this I want to capture user machine IP address and OS user name of user computer from which bot is invoked.

How can i achieve this?I do not want bot ask every time this information to user and it should be auto captured.

Kindly guide.

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**Author:** ![Paras](https://avatars.discourse-cdn.com/v4/letter/p/9de053/32.png) [@Paras](https://forum.rasa.com/u/Paras)\
**Post date:** [August 7, 2020, 9:17am UTC](https://forum.rasa.com/t/how-to-capture-user-machine-ip-address-and-os-user-name/32088/2 "2020-08-07T09:17:08Z")

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have you got success, to capture user machine IP address

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**Author:** ![lelemh](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/lelemh/32/10128_2.png) [@lelemh](https://forum.rasa.com/u/lelemh)\
**Post date:** [August 7, 2020, 10:01am UTC](https://forum.rasa.com/t/how-to-capture-user-machine-ip-address-and-os-user-name/32088/3 "2020-08-07T10:01:47Z")

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Not yet!