# How can we increase the response time for the messages

**URL:** <https://forum.rasa.com/t/how-can-we-increase-the-response-time-for-the-messages/15761>\
**Category:** Rasa Open Source\
**Created:** [September 17, 2019, 9:26am UTC](https://forum.rasa.com/t/how-can-we-increase-the-response-time-for-the-messages/15761 "2019-09-17T09:26:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Raju](https://avatars.discourse-cdn.com/v4/letter/r/a183cd/32.png) [@Raju](https://forum.rasa.com/u/Raju)\
**Post date:** [September 17, 2019, 9:26am UTC](https://forum.rasa.com/t/how-can-we-increase-the-response-time-for-the-messages/15761/1 "2019-09-17T09:26:26Z")

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Hi Team,

Due to the rest api calls that are made in the backend, I am getting response timeout error. Can you please help me on that. Is there any timeout parameter that needs to be increased in config file. Please find below error snapshot.

File “/usr/lib/python3.6/site-packages/sanic/app.py”, line 917, in handle\_request response = await response File “/usr/lib/python3.6/site-packages/rasax/community/api/decorators.py”, line 179, in decorated\_function return await await\_and\_return\_response(args, kwargs, request) File “/usr/lib/python3.6/site-packages/rasax/community/api/decorators.py”, line 109, in await\_and\_return\_response response = await response File “/usr/lib/python3.6/site-packages/rasax/community/api/decorators.py”, line 199, in decorated\_function return await f(request, \*args, \*\*kwargs) File “/usr/lib/python3.6/site-packages/rasax/community/api/blueprints/stack.py”, line 709, in chat\_to\_bot message\_object, token=request.headers.get(“Authorization”) File “/usr/lib/python3.6/site-packages/rasax/community/services/stack\_service.py”, line 342, in send\_message send\_stack\_token=False, File “/usr/lib/python3.6/site-packages/rasax/community/services/stack\_service.py”, line 120, in request \*\*kwargs, File “/usr/lib64/python3.6/site-packages/aiohttp/client.py”, line 1005, in **aenter** self.\_resp = await self.\_coro File “/usr/lib64/python3.6/site-packages/aiohttp/client.py”, line 497, in \_request await resp.start(conn) File “/usr/lib64/python3.6/site-packages/aiohttp/client\_reqrep.py”, line 857, in start self.\_continue = None File “/usr/lib64/python3.6/site-packages/aiohttp/helpers.py”, line 585, in **exit** raise asyncio.TimeoutError from None concurrent.futures.\_base.TimeoutError

Many Thanks for your support so far.

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**Author:** ![akelad](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/akelad/32/69_2.png) [@akelad](https://forum.rasa.com/u/akelad)\
**Post date:** [September 19, 2019, 12:08am UTC](https://forum.rasa.com/t/how-can-we-increase-the-response-time-for-the-messages/15761/2 "2019-09-19T00:08:46Z")

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Hey @Raju when are you getting this timeout? As in, are you training a model or what’s happening? And also in Rasa X or Rasa? It may be best to create a github issue for this actually