# Hi Everyone, my name is Reinier, from Cuba, living in Brazil, and I´m worried about a issue with Custom Actions

**URL:** <https://forum.rasa.com/t/hi-everyone-my-name-is-reinier-from-cuba-living-in-brazil-and-i-m-worried-about-a-issue-with-custom-actions/12694>\
**Category:** Rasa Open Source\
**Created:** [July 9, 2019, 2:54pm UTC](https://forum.rasa.com/t/hi-everyone-my-name-is-reinier-from-cuba-living-in-brazil-and-i-m-worried-about-a-issue-with-custom-actions/12694 "2019-07-09T14:54:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![reiniermn](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/reiniermn/32/3876_2.png) [@reiniermn](https://forum.rasa.com/u/reiniermn)\
**Post date:** [July 9, 2019, 2:54pm UTC](https://forum.rasa.com/t/hi-everyone-my-name-is-reinier-from-cuba-living-in-brazil-and-i-m-worried-about-a-issue-with-custom-actions/12694/1 "2019-07-09T14:54:28Z")

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Hello, I’m am Reinier, a Cuban that lives in Rio de Janeiro 🙂 sorry to bother you people. I am very excited with RASA an all the features that it have, thanks to all of you for all the posts I read on the community forum. But there is something that takes away my sleep. I am developing a Telegram FAQ chat-bot and I need to use custom actions a lot ( mostly I use sender\_id and the text of the message itself). Sadly, there is no way to get the telegram user\_name inside the custom action. There is any way to include the user\_name on the tracker object? Thanks

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**Author:** ![akelad](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/akelad/32/69_2.png) [@akelad](https://forum.rasa.com/u/akelad)\
**Post date:** [July 13, 2019, 5:21pm UTC](https://forum.rasa.com/t/hi-everyone-my-name-is-reinier-from-cuba-living-in-brazil-and-i-m-worried-about-a-issue-with-custom-actions/12694/2 "2019-07-13T17:21:12Z")

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Hi @reiniermn welcome! The sender\_id should be the telegram user name no? Otherwise you’ll have to use the telegram api to extract it in a custom action

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**Author:** ![reiniermn](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/reiniermn/32/3876_2.png) [@reiniermn](https://forum.rasa.com/u/reiniermn)\
**Post date:** [July 31, 2019, 3:29pm UTC](https://forum.rasa.com/t/hi-everyone-my-name-is-reinier-from-cuba-living-in-brazil-and-i-m-worried-about-a-issue-with-custom-actions/12694/3 "2019-07-31T15:29:08Z")

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Sorry for the delay. It is not the same thing (sender\_id and username). For instance check this example of a request coming from a telegram bot.

{‘update\_id’: 455336560, ‘message’: {‘message\_id’: 19060, ‘from’: {‘id’: 888888888, ‘is\_bot’: False, ‘first\_name’: ‘Jonh’, ‘last\_name’: ‘Doe’, ‘username’: ‘johndoe’, ‘language\_code’: ‘pt-br’}, ‘chat’: {‘id’: 888888888, ‘first\_name’: ‘Jonh’, ‘last\_name’: ‘Doe’, ‘username’: ‘johndoe’, ‘type’: ‘private’}, ‘date’: 1564582289, ‘text’: ‘hello’}}

The tracker object on the custom action only get the sender\_id (“id” in the above request) and the message text. It would be nice to naturally get the username inside the custom action via the tracker object. The advantage: can be used (if required) to define permissions at the back-end to avoid users get responses for questions above their authority level