# Getting following error when type rasa x in cmd (need help here)

**URL:** <https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [December 20, 2020, 7:02pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253 "2020-12-20T19:02:34Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Hamza-Nadeem](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/hamza-nadeem/32/12375_2.png) [@Hamza-Nadeem](https://forum.rasa.com/u/Hamza-Nadeem)\
**Post date:** [December 20, 2020, 7:02pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/1 "2020-12-20T19:02:34Z")

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Starting Rasa X in local mode… 🚀c:\users\nadeem khan\appdata\local\programs\python\python37\lib\site-packages\rasa\shared\core\slots.py:262: FutureWarning: UnfeaturizedSlot is deprecated and will be removed in Rasa Open Source 3.0. Please change the type and configure the ‘influence\_conversation’ flag for slot ‘requested\_slot’ instead. category=FutureWarning, The following intents were found in your stories and will be added to the domain: nlu\_fallback Traceback (most recent call last): File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\site-packages\rasa\cli\x.py”, line 454, in run\_locally args, project\_path, args.data, token=rasa\_x\_token, config\_path=config\_path File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\site-packages\rasax\community\local.py”, line 233, in main \_start\_event\_service() File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\site-packages\rasax\community\local.py”, line 139, in \_start\_event\_service fn=\_event\_service, args=(LOCAL\_ENDPOINTS\_PATH,), daemon=True File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\site-packages\rasax\community\utils\common.py”, line 855, in run\_in\_process p.start() File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\process.py”, line 112, in start self.\_popen = self.\_Popen(self) File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\context.py”, line 322, in \_Popen return Popen(process\_obj) File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\popen\_spawn\_win32.py”, line 89, in **init** reduction.dump(process\_obj, to\_child) File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\reduction.py”, line 60, in dump ForkingPickler(file, protocol).dump(obj) File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\connection.py”, line 949, in reduce\_pipe\_connection dh = reduction.DupHandle(conn.fileno(), access) File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\connection.py”, line 170, in fileno self.\_check\_closed() File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\connection.py”, line 136, in \_check\_closed raise OSError(“handle is closed”) OSError: handle is closed

**Sorry, something went wrong (see error above). Make sure to start Rasa X with valid data and valid domain and config files. Please, also check any warnings that popped up.** If you need help fixing the issue visit our forum: [http://forum.rasa.com/](http://forum.rasa.com/). Traceback (most recent call last): File “”, line 1, in File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\spawn.py”, line 105, in spawn\_main exitcode = \_main(fd) File “c:\users\nadeem khan\appdata\local\programs\python\python37\lib\multiprocessing\spawn.py”, line 115, in \_main self = reduction.pickle.load(from\_parent) EOFError: Ran out of input

**using rasa x as local**

 ![error](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/5/5f78fd607987c411a847f6cdbea41c801d97ec56.jpeg)

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**Author:** ![Hamza-Nadeem](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/hamza-nadeem/32/12375_2.png) [@Hamza-Nadeem](https://forum.rasa.com/u/Hamza-Nadeem)\
**Post date:** [December 20, 2020, 7:21pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/2 "2020-12-20T19:21:54Z")

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rasa shell is running fine. rasa x gives error

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**Author:** ![desmarchris](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/desmarchris/32/12277_2.png) [@desmarchris](https://forum.rasa.com/u/desmarchris)\
**Post date:** [December 21, 2020, 3:01pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/3 "2020-12-21T15:01:41Z")

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@Hamza-Nadeem can you provide what versions you’re using for rasa, rasa-x, and python?

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**Author:** ![Hamza-Nadeem](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/hamza-nadeem/32/12375_2.png) [@Hamza-Nadeem](https://forum.rasa.com/u/Hamza-Nadeem)\
**Post date:** [December 21, 2020, 3:04pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/4 "2020-12-21T15:04:10Z")

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![version](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/f/f849b3a8afe1e3ce5303c89ec0228e2f44a6e74c.jpeg)

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**Author:** ![Hamza-Nadeem](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/hamza-nadeem/32/12375_2.png) [@Hamza-Nadeem](https://forum.rasa.com/u/Hamza-Nadeem)\
**Post date:** [December 21, 2020, 3:11pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/5 "2020-12-21T15:11:15Z")

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Before I was using: **Rasa Version : 2.1.3**** Rasa SDK Version : 2.1.2 ****Rasa X Version : 0.34.0**** Python Version : 3.7.9**

Now I changed the version (given in my previous message) to see the effect, but error is still here

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**Author:** ![desmarchris](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/desmarchris/32/12277_2.png) [@desmarchris](https://forum.rasa.com/u/desmarchris)\
**Post date:** [December 21, 2020, 3:19pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/6 "2020-12-21T15:19:28Z")

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Thank you! While I dig into this issue, have you tried [using the quick install method with multipass](https://rasa.com/docs/rasa-x/installation-and-setup/install/quick-install-script#windows--macos-installation)? This is the recommended method over running locally if running from your personal machine.

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**Author:** ![Hamza-Nadeem](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/hamza-nadeem/32/12375_2.png) [@Hamza-Nadeem](https://forum.rasa.com/u/Hamza-Nadeem)\
**Post date:** [December 21, 2020, 3:24pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/7 "2020-12-21T15:24:23Z")

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I’ll look into it. Thank you @desmarchris 🙂

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**Author:** ![desmarchris](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/desmarchris/32/12277_2.png) [@desmarchris](https://forum.rasa.com/u/desmarchris)\
**Post date:** [February 10, 2021, 9:30pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/8 "2021-02-10T21:30:24Z")

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@Hamza-Nadeem sorry for the delay…

This is a bug with the way we disable our telemetry. If you run `rasa telemetry enable` before running `rasa x`, it should work. Disabling telemetry using `rasa telemetry disable` appears to cause this error. We’ll work on a fix so you can run Rasa X without telemetry!

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**Author:** ![pitoulambert](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pitoulambert/32/13656_2.png) [@pitoulambert](https://forum.rasa.com/u/pitoulambert)\
**Post date:** [March 28, 2021, 2:20am UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/9 "2021-03-28T02:20:12Z")

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The below one is my requirement. Thought I tried rasa telemetry enable, It doesn’t solve my issue while running rasa x

![Screenshot from 2021-03-28 07-48-35](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/d/dfda3acef74ef5bf5cff22ce12481f7c431fc07e.png)

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**Author:** ![desmarchris](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/desmarchris/32/12277_2.png) [@desmarchris](https://forum.rasa.com/u/desmarchris)\
**Post date:** [March 29, 2021, 1:42pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/10 "2021-03-29T13:42:05Z")

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@pitoulambert can you share the full traceback for the error you’re seeing?

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**Author:** ![pitoulambert](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pitoulambert/32/13656_2.png) [@pitoulambert](https://forum.rasa.com/u/pitoulambert)\
**Post date:** [March 30, 2021, 5:05am UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/11 "2021-03-30T05:05:54Z")

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@desmarchris There are the screenshots . Thanks in advance

 ![Screenshot from 2021-03-30 10-34-39](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/7/76fc5892ab5d8e820dea24ee04e623e4e72f0013.png)

 ![Screenshot from 2021-03-30 10-37-05](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/f/f16c441e021c3cd2754a4b61b54fad87a90a7833.png)

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**Author:** ![desmarchris](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/desmarchris/32/12277_2.png) [@desmarchris](https://forum.rasa.com/u/desmarchris)\
**Post date:** [March 30, 2021, 1:08pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/12 "2021-03-30T13:08:03Z")

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@pitoulambert this looks like a different issue. Are you starting this with a valid Rasa project? If so, I think I’ll need to see the files to see what could be stopping you from running Rasa X. Could you please create a new post with this additional info?

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**Author:** ![pitoulambert](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pitoulambert/32/13656_2.png) [@pitoulambert](https://forum.rasa.com/u/pitoulambert)\
**Post date:** [April 1, 2021, 1:52pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/13 "2021-04-01T13:52:45Z")

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@desmarchris . I found what caused that error . I used end to end user in rules . Actually I want to build my bot both in english and french so I made two actions for the slot set either in english or french .

Below is the story. Want to make it for the rules as well

steps:

- intent: en\_fr entities:
  - langue: English

- action: action\_show\_init

steps:

- intent: en\_fr entities:
  - langue: Français

- action: action\_show\_init\_fr

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**Author:** ![fadyromany](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/fadyromany/32/16358_2.png) [@fadyromany](https://forum.rasa.com/u/fadyromany)\
**Post date:** [August 5, 2021, 4:02pm UTC](https://forum.rasa.com/t/getting-following-error-when-type-rasa-x-in-cmd-need-help-here/38253/14 "2021-08-05T16:02:21Z")

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the same errorr after rasa telemetry enable
