# Formbot error msg: ERROR rasa.core.processor - Encountered an exception while running action 'restaurant\_form'. Bot will continue, but the actions events are lost. Make sure to fix the exception in your custom **URL:** \ **Category:** Tutorials, Resources & Videos\ **Created:** [June 7, 2019, 9:29pm UTC](https://forum.rasa.com/t/formbot-error-msg-error-rasa-core-processor-encountered-an-exception-while-running-action-restaurant-form-bot-will-continue-but-the-actions-events-are-lost-make-sure-to-fix-the-exception-in-your-custom/11159 "2019-06-07T21:29:35Z")\ **Posts on this page:** 1\ **Showing post:** 7

**Author:** ![studiocardo](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/studiocardo/32/2714_2.png) [@studiocardo](https://forum.rasa.com/u/studiocardo)\ **Post date:** [June 10, 2019, 8:05pm UTC](https://forum.rasa.com/t/formbot-error-msg-error-rasa-core-processor-encountered-an-exception-while-running-action-restaurant-form-bot-will-continue-but-the-actions-events-are-lost-make-sure-to-fix-the-exception-in-your-custom/11159/7 "2019-06-10T20:05:19Z")

Hi Julian I created a new virtual environment and attempted to install the previous version of Rasa nlu and core. The installation went through as expected, but I got a bus error (core dump) if I tried to do anything wrt Rasa… So it looks like going back to the old version is not as easy as I thought. Nonetheless, I just redownloaded the github repot and rebuilt and ran the formbot. And it appears to have been fixed and working now. J --- _[View the full topic](https://forum.rasa.com/t/formbot-error-msg-error-rasa-core-processor-encountered-an-exception-while-running-action-restaurant-form-bot-will-continue-but-the-actions-events-are-lost-make-sure-to-fix-the-exception-in-your-custom/11159)._