# FAQ: Create Responses Based on External Config

**URL:** <https://forum.rasa.com/t/faq-create-responses-based-on-external-config/57384>\
**Category:** Rasa Open Source\
**Created:** [February 28, 2023, 6:24pm UTC](https://forum.rasa.com/t/faq-create-responses-based-on-external-config/57384 "2023-02-28T18:24:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kgk](https://avatars.discourse-cdn.com/v4/letter/k/edb3f5/32.png) [@kgk](https://forum.rasa.com/u/kgk)\
**Post date:** [February 28, 2023, 6:24pm UTC](https://forum.rasa.com/t/faq-create-responses-based-on-external-config/57384/1 "2023-02-28T18:24:46Z")

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Hello, is there a way to create custom responses for FAQ intents based on an external file (like a config)? My problem is with the naming convention of the faq responses, like utter\_faq/intent. How can I define these in the custom actions?

Thanks!

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**Author:** ![stephens](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/stephens/32/1632_2.png) [@stephens](https://forum.rasa.com/u/stephens)\
**Post date:** [March 19, 2023, 4:52pm UTC](https://forum.rasa.com/t/faq-create-responses-based-on-external-config/57384/2 "2023-03-19T16:52:08Z")

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Have you tried setting up an [NLG server](https://rasa.com/docs/rasa/nlg/).