# Failed to load native tensorflow

**URL:** <https://forum.rasa.com/t/failed-to-load-native-tensorflow/23113>\
**Category:** Rasa Open Source\
**Created:** [January 6, 2020, 11:16am UTC](https://forum.rasa.com/t/failed-to-load-native-tensorflow/23113 "2020-01-06T11:16:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![shadhin.int](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/shadhin.int/32/6091_2.png) [@shadhin.int](https://forum.rasa.com/u/shadhin.int)\
**Post date:** [January 6, 2020, 11:16am UTC](https://forum.rasa.com/t/failed-to-load-native-tensorflow/23113/1 "2020-01-06T11:16:35Z")

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In my new Computer, i am getting this error. so many times install and uninstall it but there is no solution.

ImportError: DLL load failed: A dynamic link library (DLL) initialization routine failed. Failed to load the native TensorFlow runtime. See [Build and install error messages &nbsp;|&nbsp; TensorFlow](https://www.tensorflow.org/install/errors) for some common reasons and solutions. Include the entire stack trace above this error message when asking for help.

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**Author:** ![mhmohona](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/mhmohona/32/6564_2.png) [@mhmohona](https://forum.rasa.com/u/mhmohona)\
**Post date:** [January 8, 2020, 8:22am UTC](https://forum.rasa.com/t/failed-to-load-native-tensorflow/23113/2 "2020-01-08T08:22:16Z")

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I think its because of your PC’s configuration. Will you please specify your PC’s configuration?