# Failed to extract slot name with action bank\_form

**URL:** <https://forum.rasa.com/t/failed-to-extract-slot-name-with-action-bank-form/13811>\
**Category:** Rasa Open Source\
**Created:** [August 1, 2019, 11:10am UTC](https://forum.rasa.com/t/failed-to-extract-slot-name-with-action-bank-form/13811 "2019-08-01T11:10:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![pudasainishushant](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pudasainishushant/32/14010_2.png) [@pudasainishushant](https://forum.rasa.com/u/pudasainishushant)\
**Post date:** [August 1, 2019, 11:10am UTC](https://forum.rasa.com/t/failed-to-extract-slot-name-with-action-bank-form/13811/1 "2019-08-01T11:10:06Z")

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Facing issue with extraction of value entered in the slot defined for a formAction

 ![Screenshot%20from%202019-08-01%2016-54-15](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/0/0367bbed1a72a048fd63bf390333e8cb2cd902da.png) ![Screenshot%20from%202019-08-01%2016-53-54](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/b/b536b6c42d3897e405b6e05522c9d2961bd8f87d.png)

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**Author:** ![Juste](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/juste/32/15_2.png) [@Juste](https://forum.rasa.com/u/Juste)\
**Post date:** [August 1, 2019, 4:17pm UTC](https://forum.rasa.com/t/failed-to-extract-slot-name-with-action-bank-form/13811/2 "2019-08-01T16:17:37Z")

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Hi @pudasainishushant. To help out, I’ll need more details about your domain, formaction, nlu data. Could you share them here?

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**Author:** ![pudasainishushant](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pudasainishushant/32/14010_2.png) [@pudasainishushant](https://forum.rasa.com/u/pudasainishushant)\
**Post date:** [August 2, 2019, 4:07am UTC](https://forum.rasa.com/t/failed-to-extract-slot-name-with-action-bank-form/13811/3 "2019-08-02T04:07:41Z")

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Thank you @Juste for replying. Here is the link to my code [shus rulz / banking\_rasa\_chatbot · GitLab](https://gitlab.com/shusrulz/banking_rasa_chatbot)

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**Author:** ![Juste](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/juste/32/15_2.png) [@Juste](https://forum.rasa.com/u/Juste)\
**Post date:** [August 5, 2019, 3:12pm UTC](https://forum.rasa.com/t/failed-to-extract-slot-name-with-action-bank-form/13811/4 "2019-08-05T15:12:14Z")

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Hey @pudasainishushant. Does it work if instead of providing the name as a one-word input you say something like ''Register my account as …?" I suspect the NLU model simply fails to classify this one-word input as a `register_account` intent and therefore the form fails. You could try to solve it by adding such one-word input examples to `register_account` intent or create a separate intent, for example `inform` where you could provide such inputs or even use a lookup table to match the names as it’s a difficult challenge for NLU models to properly extract such one-word inputs as entities since there are no surrounding words to learn the patterns from.

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**Author:** ![pudasainishushant](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pudasainishushant/32/14010_2.png) [@pudasainishushant](https://forum.rasa.com/u/pudasainishushant)\
**Post date:** [August 8, 2019, 4:34am UTC](https://forum.rasa.com/t/failed-to-extract-slot-name-with-action-bank-form/13811/5 "2019-08-08T04:34:12Z")

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Solved, thanks for your support. However, I am stuck in an issue integrating this rasa chatbot with facebook messenger. Could you please help me on this. I had psoted an issue (link :: [Problem connecting rasa chatbot with facebook messenger · Issue #4103 · RasaHQ/rasa · GitHub](https://github.com/RasaHQ/rasa/issues/4103)) but I am not being able to get help from there. Highly appreciate your support .