# Facebook no bot response

**URL:** <https://forum.rasa.com/t/facebook-no-bot-response/2719>\
**Category:** Rasa Open Source\
**Created:** [November 16, 2018, 5:44am UTC](https://forum.rasa.com/t/facebook-no-bot-response/2719 "2018-11-16T05:44:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rohitharitash](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/rohitharitash/32/844_2.png) [@rohitharitash](https://forum.rasa.com/u/rohitharitash)\
**Post date:** [November 16, 2018, 5:44am UTC](https://forum.rasa.com/t/facebook-no-bot-response/2719/1 "2018-11-16T05:44:28Z")

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HI

I built a slack bot with rasa core and nlu and it is working fine. I can easily process user input. But when I tried the same process with facebook channel, my rasa facebook app is not responding if some user say any thing in page messenger.

My webhook is working fine. \> \> se ‘load(stream, Loader=ruamel.yaml.Loader)’ explicitly if that is OK. \> Alternatively include the following in your code: \> \> import warnings \> warnings.simplefilter(‘ignore’, ruamel.yaml.error.UnsafeLoaderWarning) \> \> In most other cases you should consider using ‘safe\_load(stream)’ \> data = yaml.load(stream) \> 127.0.0.1 - - [2018-11-16 10:52:50] “GET /webhooks/slack/webhook?hub.mode=subscribe& hub.challenge=343235800&hub.verify\_token=rasa-bot HTTP/1.1” 404 342 0.005916 \> 127.0.0.1 - - [2018-11-16 10:53:51] “GET /webhooks/facebook/webhook?hub.mode=subscribe&hub.challenge=923059630&hub.verify\_token=rasa-bot HTTP/1.1” 200 124 0.001723

and here is my server script.

```
nlu_interpreter = RasaNLUInterpreter('./models/default/model_20181116-102101')
action_endpoint = EndpointConfig(url="http://localhost:5055/webhook")
agent = Agent.load('./models/dialogue', interpreter=nlu_interpreter, action_endpoint=action_endpoint)

credentials = yaml.load(open('./credentials.yml'))
fb_access_token = credentials['facebook']['verify']
fb_secret = credentials['facebook']['secret']
fb_verify = credentials['facebook']['verify']

input_channel = FacebookInput(fb_access_token=fb_access_token,fb_secret=fb_secret, fb_verify=fb_verify)

logLevel = "DEBUG"
logfile = "log.txt"

utils.configure_colored_logging(logLevel)
utils.configure_file_logging(logLevel, logfile)

agent.handle_channels([input_channel], 5004, serve_forever=True)

```

Do I have to extend import some class to process user message. Because during slack bot, it was not needed. I am using rasa core 0.11.12 and latest rasa NLU.

I am not receiving user message in my rasa server.

Any help guys.@akelad rissner if possible can you please share some insight.

Thanks

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**Author:** ![akelad](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/akelad/32/69_2.png) [@akelad](https://forum.rasa.com/u/akelad)\
**Post date:** [November 20, 2018, 10:56am UTC](https://forum.rasa.com/t/facebook-no-bot-response/2719/2 "2018-11-20T10:56:17Z")

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> [@rohitharitash](#):
>
> “GET /webhooks/slack/webhook?hub.mode=subscribe& hub.challenge=343235800&hub.verify\_token=rasa-bot HTTP/1.1” 404 342 0.005916

that’s a 404 error for slack, i’m surprised that’s working. please post some more logs so we can help you figure this out because right now i can’t see any other issues

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**Author:** ![rohitharitash](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/rohitharitash/32/844_2.png) [@rohitharitash](https://forum.rasa.com/u/rohitharitash)\
**Post date:** [November 21, 2018, 5:14am UTC](https://forum.rasa.com/t/facebook-no-bot-response/2719/3 "2018-11-21T05:14:00Z")

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Thanks for the reply. I just reconfigured the facebook app webhook and its working fine.

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**Author:** ![Arunkumar0258](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/arunkumar0258/32/1268_2.png) [@Arunkumar0258](https://forum.rasa.com/u/Arunkumar0258)\
**Post date:** [December 25, 2018, 7:13pm UTC](https://forum.rasa.com/t/facebook-no-bot-response/2719/4 "2018-12-25T19:13:39Z")

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@rohitharitash I am kind of having the same problem. I configured the facebook webhook in their developers page. But I am not able test my bot. I used ngrok to create a localhost server and run my rasa core server in same port. But I am getting nothing. Can you please help?