# Facebook Messenger to RASA postback from Button click not working

**URL:** <https://forum.rasa.com/t/facebook-messenger-to-rasa-postback-from-button-click-not-working/10152>\
**Category:** Rasa Open Source\
**Created:** [May 22, 2019, 10:05am UTC](https://forum.rasa.com/t/facebook-messenger-to-rasa-postback-from-button-click-not-working/10152 "2019-05-22T10:05:36Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![khut](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/khut/32/3077_2.png) [@khut](https://forum.rasa.com/u/khut)\
**Post date:** [May 22, 2019, 10:05am UTC](https://forum.rasa.com/t/facebook-messenger-to-rasa-postback-from-button-click-not-working/10152/1 "2019-05-22T10:05:36Z")

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I’m working on Facebook integration with RASA. It’s working fine as normal for request and response by typing. As further, I start to put some button and other facebook generic templates to replace the typing. I’m able to display the response in messenger with click button. But as I try to click the button, it has no effect to bots. I also check the logs but nothing happen. It’s a postback type button, and payload is one of my intent. No matter how many click on button it still not working, but if I type, it work as normal.

![fb_bots](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/9/92e5c420295c6bd033a80e1e5dc6000baf942462.png)

 ![bot2](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/a/a34fa0e127beee5a206a26b04b0e5328a72e48f0.png)

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