Extract free text from user input and correctly classify the entity

Hello @simog,

I think the solution is to use a from_text slot. Go to your domain file and declare your slot as follows:

slot_name:
    type: text
    mappings:
    - type: from_text
      intent: null
      conditions:
      - active_loop: your_form
        requested_slot: slot_name

This will allow you to fill the slot slot_name with the user’s input (from_text) regardless of the intent detected with this input (intent:null), on the unique condition that the your_form form is active and the slot slot_name is requested.