# Error with rasa shell

**URL:** <https://forum.rasa.com/t/error-with-rasa-shell/50955>\
**Category:** Rasa Open Source\
**Created:** [January 28, 2022, 12:53pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955 "2022-01-28T12:53:06Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![minakshimathpal](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/minakshimathpal/32/19113_2.png) [@minakshimathpal](https://forum.rasa.com/u/minakshimathpal)\
**Post date:** [January 28, 2022, 12:53pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955/1 "2022-01-28T12:53:06Z")

</div>

@qamir hi i am getting following error when i do rasa shell

```auto
ERROR asyncio - Exception in callback _ProactorBasePipeTransport._call_connection_lost(None)
handle: <Handle _ProactorBasePipeTransport._call_connection_lost(None) created at C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\proactor_events.py:108>
source_traceback: Object created at (most recent call last):
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\windows_events.py", line 316, in run_forever
    super().run_forever()
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\base_events.py", line 563, in run_forever
    self._run_once()
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\base_events.py", line 1836, in _run_once
    handle._run()
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\events.py", line 81, in _run
    self._context.run(self._callback, *self._args)
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\proactor_events.py", line 318, in _loop_reading
    self._data_received(data)
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\proactor_events.py", line 255, in _data_received
    self._eof_received()
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\proactor_events.py", line 244, in _eof_received
    self.close()
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\proactor_events.py", line 108, in close
    self._loop.call_soon(self._call_connection_lost, None)
Traceback (most recent call last):
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\events.py", line 81, in _run
    self._context.run(self._callback, *self._args)
  File "C:\Users\minak\anaconda3\envs\rasa_venv\lib\asyncio\proactor_events.py", line 162, in _call_connection_lost
    self._sock.shutdown(socket.SHUT_RDWR)
ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by the remote host

```

please help…

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<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [February 1, 2022, 7:12pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955/2 "2022-02-01T19:12:55Z")

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@minakshimathpal Is this issue solved 🙂 ???

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<div class="post-metadata">

**Author:** ![minakshimathpal](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/minakshimathpal/32/19113_2.png) [@minakshimathpal](https://forum.rasa.com/u/minakshimathpal)\
**Post date:** [February 1, 2022, 7:41pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955/3 "2022-02-01T19:41:22Z")

</div>

@nik202 no this error is with rasa 3.0

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<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [February 1, 2022, 7:42pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955/4 "2022-02-01T19:42:00Z")

</div>

@minakshimathpal ok

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<div class="post-metadata">

**Author:** ![minakshimathpal](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/minakshimathpal/32/19113_2.png) [@minakshimathpal](https://forum.rasa.com/u/minakshimathpal)\
**Post date:** [February 1, 2022, 7:42pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955/5 "2022-02-01T19:42:08Z")

</div>

@nik202 i made a new environment and moved to rasa 2.0…Now not getting this error

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<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [February 1, 2022, 7:43pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955/6 "2022-02-01T19:43:14Z")

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@minakshimathpal ok, then mark your above post as a solution and close this thread. Good Luck.

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<div class="post-metadata">

**Author:** ![minakshimathpal](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/minakshimathpal/32/19113_2.png) [@minakshimathpal](https://forum.rasa.com/u/minakshimathpal)\
**Post date:** [February 1, 2022, 7:43pm UTC](https://forum.rasa.com/t/error-with-rasa-shell/50955/7 "2022-02-01T19:43:33Z")

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@nik202 ok