# Error while running rasa

**URL:** <https://forum.rasa.com/t/error-while-running-rasa/26351>\
**Category:** Getting Started with Rasa\
**Created:** [March 20, 2020, 1:16pm UTC](https://forum.rasa.com/t/error-while-running-rasa/26351 "2020-03-20T13:16:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Stef](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@Stef](https://forum.rasa.com/u/Stef)\
**Post date:** [March 20, 2020, 1:16pm UTC](https://forum.rasa.com/t/error-while-running-rasa/26351/1 "2020-03-20T13:16:32Z")

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I tried to follow the steps of this video [YouTube](https://www.youtube.com/watch?v=IAb8Ei7dQjc). But when I ran the command rasa init --no-prompt the result was:

(venv) C:\Users\user2\Stef\Auth\10th Semester\diplomatikes\my thesis\stefbot\sta rter-pack-rasa-stack-master\>rasa init --no-prompt Traceback (most recent call last): File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\pywrap\_tensorflow.py”, line 58, in from tensorflow.python.pywrap\_tensorflow\_internal import \* File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\pywrap\_tensorflow\_internal.py”, line 28, in \_pywrap\_tensorflow\_internal = swig\_import\_helper() File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\pywrap\_tensorflow\_internal.py”, line 24, in swig\_import\_h elper \_mod = imp.load\_module(’\_pywrap\_tensorflow\_internal’, fp, pathname, descript ion) File “c:\users\user2\appdata\local\programs\python\python37\lib\imp.py”, line 242, in load\_module return load\_dynamic(name, filename, file) File “c:\users\user2\appdata\local\programs\python\python37\lib\imp.py”, line 342, in load\_dynamic return \_load(spec) ImportError: DLL load failed: Κάποια ρουτίνα προετοιμασίας μιας βιβλιοθήκης δυνα μικής σύνδεσης (DLL) απέτυχε.

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File “c:\users\user2\appdata\local\programs\python\python37\lib\runpy.py”, lin e 193, in _run\_module\_as\_main “ **main** ”, mod\_spec) File “c:\users\user2\appdata\local\programs\python\python37\lib\runpy.py”, lin e 85, in run\_code exec(code, run\_globals) File "C:\Users\user2\AppData\Local\Programs\Python\Python37\Scripts\rasa.exe\_ main.py", line 7, in File "c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
rasa\_main_.py", line 82, in main set\_log\_level(log\_level) File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
rasa\utils\common.py”, line 71, in set\_log\_level update\_tensorflow\_log\_level() File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
rasa\utils\common.py”, line 107, in update\_tensorflow\_log\_level import tensorflow as tf File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\__init_\_.py”, line 101, in from tensorflow\_core import \* File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\__init_\_.py”, line 40, in from tensorflow.python.tools import module\_util as _module\_util File "c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_init_.py", line 50, in **getattr** module = self._load() File "c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_init_.py", line 44, in \_load module = _importlib.import\_module(self. **name** ) File "c:\users\user2\appdata\local\programs\python\python37\lib\importlib\_in it_.py", line 127, in import\_module return \_bootstrap._gcd\_import(name[level:], package, level) File "c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\_init_.py", line 49, in from tensorflow.python import pywrap\_tensorflow File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\pywrap\_tensorflow.py”, line 74, in raise ImportError(msg) ImportError: Traceback (most recent call last): File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\pywrap\_tensorflow.py”, line 58, in from tensorflow.python.pywrap\_tensorflow\_internal import \* File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\pywrap\_tensorflow\_internal.py”, line 28, in \_pywrap\_tensorflow\_internal = swig\_import\_helper() File “c:\users\user2\appdata\local\programs\python\python37\lib\site-packages  
tensorflow\_core\python\pywrap\_tensorflow\_internal.py”, line 24, in swig\_import\_h elper \_mod = imp.load\_module(’\_pywrap\_tensorflow\_internal’, fp, pathname, descript ion) File “c:\users\user2\appdata\local\programs\python\python37\lib\imp.py”, line 242, in load\_module return load\_dynamic(name, filename, file) File “c:\users\user2\appdata\local\programs\python\python37\lib\imp.py”, line 342, in load\_dynamic return \_load(spec) ImportError: DLL load failed: Κάποια ρουτίνα προετοιμασίας μιας βιβλιοθήκης δυνα μικής σύνδεσης (DLL) απέτυχε.

Failed to load the native TensorFlow runtime.

See [Build and install error messages &nbsp;|&nbsp; TensorFlow](https://www.tensorflow.org/install/errors)

for some common reasons and solutions. Include the entire stack trace above this error message when asking for help.

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<div class="post-metadata">

**Author:** ![amn41](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/amn41/32/20_2.png) [@amn41](https://forum.rasa.com/u/amn41)\
**Post date:** [May 1, 2020, 10:47am UTC](https://forum.rasa.com/t/error-while-running-rasa/26351/2 "2020-05-01T10:47:12Z")

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hi! this looks like something went wrong with the installation. have you tried following [this guide](https://www.youtube.com/watch?v=4ewIABo0OkU) ?