Hi, I’ve been getting this error when I run rasa x ERROR concurrent.futures - exception calling callback for <Future at 0x2b5686c4400 state=finished raised gaierror> This is what I get when I type rasa --version Rasa Version : 2.8.12 Minimum Compatible Version: 2.8.9 Rasa SDK Version : 2.8.2 Rasa X Version : 0.42.4 Python Version : 3.8.8 Operating System : Windows-10-10.0.19041-SP0 According to the compatibility matrix , I see that the rasa x I have installed is compatible with rasa version. I have tried out different suggestions from other forum members in other such similar posts, but nothing seems to be working. Can someone help me with this?

@lis Right, if you are now not concern about the rasa CDD and GitHub connectivity, I will recommend you the following steps, and please stick on that and you will able to install rasa x with the ease. For Installation please follow these steps: Please follow these steps for the installation of ROS and Rasa X :slight_smile: Note: You can ignore a few steps if you already performed it! :wink: But I’d recommend starting the fresh installation without seeing any video, please. Please install Anaconda from Anaconda | Individual Edition , then create the conda environment using the following command conda create -n rasa3 python=3.8 conda activate rasa 3 PS: If you using Linux, check the environment for the same. Note: I’d recommend to create a fresh environment if not you can proceed with next steps: For Rasa Open Source: `pip install rasa==2.8.1` `pip install rasa-sdk==2.8.1' check version rasa --version its install or not For Installing basic project: rasa init then if you need For Rasa-X Installation pip install rasa-x==0.39.3 --extra-index-url https://pypi.rasa.com/simple check rasa version rasa --version its install or not You will see some error : ImportError: cannot import name ‘RowProxy’ from ‘sqlalchemy.engine’ Install pip install SQLAlchemy==1.3.22 should fix it If sanic related error: pip install sanic-jwt==1.6.0 delete .db (events and rasa ) if is showing alembic issue. Note: If you not able to install you can downgrade the pip version to 20.2 If you have any error in-between please share with me. Note: You will see the Event Loop Close error in the terminal, you can ignore that, its an persistent issue with Rasa X and team is working on it. I hope this will solve your issue. Good Luck! PS: First try install basic mood bot of rasa, talk and then go to other project. I’m sure you will able to install and run rasa x with ease :wink: If not tag me :slight_smile:

Oh yes…Thank you so much… @nik202

@Zulfiquar15 cool, enjoy then :slight_smile:

I am a beginner in Rasa. With your solution i was able to install rasa x succefuly. Thank you very much @nik202 . A while after running I got the following error. Inspite the UI works well. ERROR asyncio - Task was destroyed but it is pending! task: <Task pending name=‘Task-8’ coro=<TCPConnector._resolve_host() running at C:\ProgramData\Anaconda3\envs\Inv5\lib\site-packages\aiohttp\connector.py:865> wait_for=<Future pending cb=[_chain_future.._call_check_cancel() at C:\ProgramData\Anaconda3\envs\Inv5\lib\asyncio\futures.py:360, <TaskWakeupMethWrapper object at 0x000001490CB4D550>()]> cb=[TCPConnector._create_direct_connection..drop_exception() at C:\ProgramData\Anaconda3\envs\Inv5\lib\site-packages\aiohttp\connector.py:1002]> Is that an important error or i can ignore it Thank you again for your response

@Shrouf Thanks for the feedback, happy to help you. Can you share the screenshot and traceback of this Error?

@nik202 i used the same steps with the same version after running rasa x it is showing error (rasa3) C:\Users\Anshal.Khan>rasa x Starting Rasa X in local mode… :rocket: 2022-04-27 11:10:00 WARNING rasax.community.services.insights.insight_service - No local evaluation result files found. 2022-04-27 11:10:02 ERROR concurrent.futures - exception calling callback for <Future at 0x1b45f8e7a90 state=finished raised gaierror> Traceback (most recent call last): File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\concurrent\futures\thread.py”, line 57, in run result = self.fn(*self.args, **self.kwargs) File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\socket.py”, line 918, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags): socket.gaierror: [Errno 11001] getaddrinfo failed During handling of the above exception, another exception occurred: Traceback (most recent call last): File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\concurrent\futures_base.py”, line 328, in _invoke_callbacks callback(self) File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\asyncio\futures.py”, line 374, in _call_set_state dest_loop.call_soon_threadsafe(_set_state, destination, source) File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\asyncio\base_events.py”, line 764, in call_soon_threadsafe self._check_closed() File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\asyncio\base_events.py”, line 508, in _check_closed raise RuntimeError(‘Event loop is closed’) RuntimeError: Event loop is closed 2022-04-27 11:10:02 ERROR concurrent.futures - exception calling callback for <Future at 0x1b45f8e7fd0 state=finished returned list> Traceback (most recent call last): File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\concurrent\futures_base.py”, line 328, in _invoke_callbacks callback(self) File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\asyncio\futures.py”, line 374, in _call_set_state dest_loop.call_soon_threadsafe(_set_state, destination, source) File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\asyncio\base_events.py”, line 764, in call_soon_threadsafe self._check_closed() File “C:\Users\Anshal.Khan.conda\envs\rasa3\lib\asyncio\base_events.py”, line 508, in _check_closed raise RuntimeError(‘Event loop is closed’) RuntimeError: Event loop is closed WARNING:rasax.community.telemetry:An error occured when trying to send the telemetry event: HTTPSConnectionPool(host=‘ api.segment.io ’, port=443): Read timed out. (read timeout=2) 2022-04-27 11:10:17 ERROR rasax.community.services.model_service - Could not find model at path ‘models\20220412-153757-presto-cadence.tar.gz’. Version of model 20220412-153757-presto-cadence.tar.gz version is not compatible. The model was trained with Rasa version 0.0.0 but the current Rasa requires a minimum version of 2.8.0. Please retrain your model with a more recent Rasa version. 2022-04-27 11:10:19 ERROR rasax.community.services.model_service - Could not find model at path ‘models\20220412-162341-direct-hatchback.tar.gz’. Versio…

Hallo @nik202 , thank you for response. here is a screenshot of this error [grafik]

[Screenshot (1)] @nik202 this is my screen shot

@anshal have you read the error? delete all the previous trained models and re-train the model.

@Shrouf are you getting any issues whilst chatting with the bot in rasa x?

@anshal any issue with bot use conversation? please read the above solution again.

Error running rasa x - <Future at 0x2b5686c4400 state=finished raised gaierror> on Windows

[Deprecated] Rasa X Community Edition

anshal (Anshal_Khan) April 27, 2022, 10:49am 19

@nik202 this is my screen shot

Topic		Replies	Views
Rasa X not running - Task was destroyed but it is pending [Deprecated] Rasa X Community Edition	43	7409	April 22, 2022
Error while starting rasa x [Deprecated] Rasa X Community Edition	41	2795	May 11, 2022
Unable to start rasa-x in local mode [Deprecated] Rasa X Community Edition	10	1975	September 16, 2021
Rasa X installation errors [Deprecated] Rasa X Community Edition	37	4731	May 4, 2022
Error when run command rasa x [Deprecated] Rasa X Community Edition	26	1592	August 24, 2021

Error running rasa x - <Future at 0x2b5686c4400 state=finished raised gaierror> on Windows

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