# ERROR rasa.core.agent - Could not load model due to cannot reshape array of size 170836988 into shape (684830,300)

**URL:** https://forum.rasa.com/t/error-rasa-core-agent-could-not-load-model-due-to-cannot-reshape-array-of-size-170836988-into-shape-684830-300/45169
**Category:** Rasa Open Source
**Created:** [June 29, 2021, 2:43am UTC](https://forum.rasa.com/t/error-rasa-core-agent-could-not-load-model-due-to-cannot-reshape-array-of-size-170836988-into-shape-684830-300/45169 "2021-06-29T02:43:15Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![baurjanj](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/baurjanj/32/15523_2.png) [@baurjanj](https://forum.rasa.com/u/baurjanj)
#### Post date: [June 29, 2021, 2:43am UTC](https://forum.rasa.com/t/error-rasa-core-agent-could-not-load-model-due-to-cannot-reshape-array-of-size-170836988-into-shape-684830-300/45169/1 "2021-06-29T02:43:15Z")

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What could be the cause of this error? Has anyone encountered this issue before? I have deployed my endpoint in a docker container in Kubernetes.

My Dockerfile and config.yml are as follows.

Dockerfile:

```
 FROM rasa/rasa:2.5.0-full
MAINTAINER Ben Jenis
COPY ./*.yml /app/
COPY ./data /app/data/
#COPY ./tests /app/tests/
COPY ./actions /app/actions/
COPY ./requirements.txt /app/requirements.txt
COPY ./models /app/models
WORKDIR /app
USER root
RUN mkdir cache
RUN chmod -R 777 ./cache
RUN pip install --upgrade pip
RUN pip install -r requirements.txt
EXPOSE 5005
USER 1001
CMD ["run", "--enable-api"]

```

config.yml:

```
language: en

pipeline:
   - name: SpacyNLP
     model: "en_core_web_lg"
     cache_dir: app/cache
   - name: SpacyTokenizer
   - name: SpacyFeaturizer
   - name: RegexFeaturizer
   - name: LexicalSyntacticFeaturizer
   - name: RegexEntityExtractor
   - name: CRFEntityExtractor
   - name: EntitySynonymMapper
   - name: DIETClassifier
     epochs: 100
     entity_recognition: False
     constrain_similarities: True # this should help to better generalization to real world test sets
# - name: EntitySynonymMapper
# - name: ResponseSelector
# epochs: 100
# constrain_similarities: true
   - name: FallbackClassifier
     threshold: 0.5
     ambiguity_threshold: 0.4
#
policies:
# # No configuration for policies was provided. The following default policies were used to train your model.
# # If you'd like to customize them, uncomment and adjust the policies.
   - name: MemoizationPolicy
   - name: TEDPolicy
     max_history: 5
     epochs: 100
     constrain_similarities: true
   - name: RulePolicy
     core_fallback_threshold: 0.4
     core_fallback_action_name: "action_default_fallback"
     enable_fallback_prediction: True

```

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/d/d9b41ab2c8b88d014ebff6b7dfcced013b337c0e.png)

More detailed output of error:

```
/model/parse POST parse

/conversations/<conversation_id:path>/predict POST predict

/conversations/<conversation_id:path>/tracker/events PUT replace_events

/conversations/<conversation_id:path>/story GET retrieve_story

/conversations/<conversation_id:path>/tracker GET retrieve_tracker

/status GET status

/model/predict POST tracker_predict

/model/train POST train

/conversations/<conversation_id:path>/trigger_intent POST trigger_intent

/model DELETE unload_model

/version GET version

2021-06-29 06:31:01 INFO root - Starting Rasa server on http://localhost:5005

2021-06-29 06:31:01 DEBUG rasa.core.utils - Using the default number of Sanic workers (1).

2021-06-29 06:31:01 INFO root - Enabling coroutine debugging. Loop id 92476912.

2021-06-29 06:31:01 INFO rasa.model - Loading model models/20210628-225258.tar.gz...

2021-06-29 06:31:01 DEBUG rasa.model - Extracted model to '/tmp/tmpmeay06bs'.

2021-06-29 06:31:03 DEBUG root - Could not load interpreter from 'models'.

2021-06-29 06:31:03 DEBUG rasa.core.tracker_store - Connected to InMemoryTrackerStore.

2021-06-29 06:31:03 DEBUG rasa.core.lock_store - Connected to lock store 'InMemoryLockStore'.

2021-06-29 06:31:03 DEBUG rasa.model - Extracted model to '/tmp/tmpdpwnqvqz'.

2021-06-29 06:31:04 ERROR rasa.core.agent - Could not load model due to cannot reshape array of size 170529788 into shape (684830,300).

/opt/venv/lib/python3.8/site-packages/rasa/shared/utils/io.py:97: UserWarning: The model at 'models' could not be loaded. Error: <class 'ValueError'>: cannot reshape array of size 170529788 into shape (684830,300)

/opt/venv/lib/python3.8/site-packages/rasa/shared/utils/io.py:97: UserWarning: Agent could not be loaded with the provided configuration. Load default agent without any model.

2021-06-29 06:31:04 DEBUG rasa.core.nlg.generator - Instantiated NLG to 'TemplatedNaturalLanguageGenerator'.

2021-06-29 06:31:04 INFO root - Rasa server is up and running.

```

---

<div class="post-metadata">

### Author: ![panamantis](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/panamantis/32/20012_2.png) [@panamantis](https://forum.rasa.com/u/panamantis)
#### Post date: [March 28, 2022, 11:26pm UTC](https://forum.rasa.com/t/error-rasa-core-agent-could-not-load-model-due-to-cannot-reshape-array-of-size-170836988-into-shape-684830-300/45169/2 "2022-03-28T23:26:09Z")

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Was this ever solved? I have the exact same error while loading a Spacy model in docker (\_lg)
