# ERROR:pika.adapters.blocking\_connection:Unexpected connection close detected: ConnectionClosedByBroker: (320) "CONNECTION\_FORCED - broker forced connection closure with reason 'shutdown'" **URL:** \ **Category:** \[Deprecated\] Rasa X Community Edition\ **Created:** [July 6, 2020, 4:53pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030 "2020-07-06T16:53:07Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![pradeepbatchu](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pradeepbatchu/32/13907_2.png) [@pradeepbatchu](https://forum.rasa.com/u/pradeepbatchu)\ **Post date:** [July 6, 2020, 4:53pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/1 "2020-07-06T16:53:07Z")
Hi All, I am new to Rasa, When I am trying to deploy Rasa X on my Linux server. But I am not able to deploy ``` INFO:rasax.community.services.event_consumers.pika_consumer:Start consuming queue 'rasa_production_events' on pika host 'rabbit'. ERROR:pika.adapters.blocking_connection:Unexpected connection close detected: ConnectionClosedByBroker: (320) "CONNECTION_FORCED - broker forced connection closure with reason 'shutdown'" ERROR:rasax.community.services.event_service:Caught an exception while consuming events. Will retry in 5 s. Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/rasax/community/services/event_service.py", line 1641, in continuously_consume consumer.consume() File "/usr/local/lib/python3.7/site-packages/rasax/community/services/event_consumers/pika_consumer.py", line 180, in consume self.channel.start_consuming() File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 1866, in start_consuming self._process_data_events(time_limit=None) File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 2027, in _process_data_events self.connection.process_data_events(time_limit=time_limit) File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 825, in process_data_events self._flush_output(common_terminator) File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 522, in _flush_output raise self._closed_result.value.error pika.exceptions.ConnectionClosedByBroker: (320, "CONNECTION_FORCED - broker forced connection closure with reason 'shutdown'") INFO:rasax.community.services.event_consumers.pika_consumer:Start consuming queue 'rasa_production_events' on pika host 'rabbit'. ``` Note : I followed [Rasa X Quick Installation](https://rasa.com/docs/rasa-x/installation-and-setup/docker-compose-script/#id5) for deploying. Can someone please help me to solve this. Thanks! ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [July 7, 2020, 2:38pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/2 "2020-07-07T14:38:12Z")
Hey @pradeepbatchu. Were you not able to access your deployment, or is this just something that appeared in the logs? This might be okay if that log appeared before `INFO:rasax.community.services.event_consumers.pika_consumer:Start consuming queue 'rasa_production_events' on pika host 'rabbit'.`, meaning that it wasn’t connected until this success log. ---
**Author:** ![pradeepbatchu](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pradeepbatchu/32/13907_2.png) [@pradeepbatchu](https://forum.rasa.com/u/pradeepbatchu)\ **Post date:** [July 8, 2020, 12:13pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/3 "2020-07-08T12:13:20Z")
hey @erohmensing, I am not able to access deployment (Rasa X) ---
**Author:** ![pradeepbatchu](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pradeepbatchu/32/13907_2.png) [@pradeepbatchu](https://forum.rasa.com/u/pradeepbatchu)\ **Post date:** [July 13, 2020, 3:31pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/4 "2020-07-13T15:31:06Z")
Hi @erohmensing , I have solved above error, now I am seeing below error. Can anyone please help me? > INFO:alembic.runtime.migration:Context impl PostgresqlImpl. INFO:alembic.runtime.migration:Will assume transactional DDL. /usr/local/lib/python3.7/site-packages/rasax/community/services/test\_service.py:43: UserWarning: Unable to get tests from tests/conversation\_tests.md: File ‘tests/conversation\_tests.md’ does not exist. Please, make sure you have end-to-end tests added to your assistant. See [Test Your Assistant](https://rasa.com/docs/rasa-x/user-guide/test-assistant) for more information. UserWarning, Starting Rasa X server… 🚀 ---
**Author:** ![emorycardozo](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/emorycardozo/32/10409_2.png) [@emorycardozo](https://forum.rasa.com/u/emorycardozo)\ **Post date:** [August 10, 2020, 12:48pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/5 "2020-08-10T12:48:28Z")
How did you solve the problem? ---
**Author:** ![pradeepbatchu](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pradeepbatchu/32/13907_2.png) [@pradeepbatchu](https://forum.rasa.com/u/pradeepbatchu)\ **Post date:** [August 10, 2020, 1:08pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/6 "2020-08-10T13:08:29Z")
hey, we deployed Rasax using Helm Chart [GitHub - RasaHQ/rasa-x-helm: Rasa X Helm chart for deploying on Kubernetes (K8s) and OpenShift.](https://github.com/RasaHQ/rasa-x-helm) ---
**Author:** ![Papa](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@Papa](https://forum.rasa.com/u/Papa)\ **Post date:** [April 22, 2021, 9:47am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/7 "2021-04-22T09:47:13Z")
Hi @pradeepbatchu how dit you solve the proble. I have the same problem. Thank ---
**Author:** ![pradeepbatchu](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pradeepbatchu/32/13907_2.png) [@pradeepbatchu](https://forum.rasa.com/u/pradeepbatchu)\ **Post date:** [April 22, 2021, 12:00pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/8 "2021-04-22T12:00:10Z")
Hi @Papa, we deployed Rasa X using Helm chart ---
**Author:** ![Papa](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@Papa](https://forum.rasa.com/u/Papa)\ **Post date:** [April 26, 2021, 11:28am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/10 "2021-04-26T11:28:28Z")
Can we use rasa chatbot with drupal. ---
**Author:** ![Papa](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@Papa](https://forum.rasa.com/u/Papa)\ **Post date:** [June 4, 2021, 9:29am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/11 "2021-06-04T09:29:17Z")
Hi @pradeepbatchu How to use window.onload = WebChat.open; of rasa webchat for the last version. This is for enabling the chat widget to open on page loadin. ---
**Author:** ![pradeepbatchu](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pradeepbatchu/32/13907_2.png) [@pradeepbatchu](https://forum.rasa.com/u/pradeepbatchu)\ **Post date:** [June 4, 2021, 12:42pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/12 "2021-06-04T12:42:30Z")
@Papa - if you are looking to integrate your chat widget on webpage, please check [botfront](https://github.com/botfront/rasa-webchat) ---
**Author:** ![Papa](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@Papa](https://forum.rasa.com/u/Papa)\ **Post date:** [June 4, 2021, 12:46pm UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/13 "2021-06-04T12:46:07Z")
Thank @pradeepbatchu i am using this but i want to open the chat widget automatically when i load my page. I was possible with the previous version like that: window.onload = WebChat.open but now i don’t know how it works for latest version. ---
**Author:** ![sgino209](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/sgino209/32/10297_2.png) [@sgino209](https://forum.rasa.com/u/sgino209)\ **Post date:** [August 3, 2021, 7:28am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/14 "2021-08-03T07:28:30Z")
Hi, Was this issue resolved? We’re also facing same issue. Thanks, Newt Team ---
**Author:** ![webdev-rohit](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/webdev-rohit/32/18943_2.png) [@webdev-rohit](https://forum.rasa.com/u/webdev-rohit)\ **Post date:** [March 23, 2022, 5:38am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/15 "2022-03-23T05:38:54Z")
Hi @sgino209 , can you tell me if you were able to figure this out ---
**Author:** ![sgino209](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/sgino209/32/10297_2.png) [@sgino209](https://forum.rasa.com/u/sgino209)\ **Post date:** [March 23, 2022, 6:26am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/16 "2022-03-23T06:26:16Z")
Hi webdev-rohit, We got it work by following these guidelines: > **[Ramping up a Rasa-based chat-bot](https://medium.com/voice-tech-podcast/ramping-up-a-rasa-based-chat-bot-2ff3bb9d3558)** > > RASA is one of the leading chat-bot solutions these days, mainly due to its cutting-edge engines (AI wise) and due to its emerging BR, Newt Team ---
**Author:** ![webdev-rohit](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/webdev-rohit/32/18943_2.png) [@webdev-rohit](https://forum.rasa.com/u/webdev-rohit)\ **Post date:** [March 23, 2022, 6:29am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/17 "2022-03-23T06:29:55Z")
@sgino209 I was actually asking about the bot chat widget opening automatically as per the question asked by Papa (SEYE) just above your last post here. Did you solve that? ---
**Author:** ![webdev-rohit](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/webdev-rohit/32/18943_2.png) [@webdev-rohit](https://forum.rasa.com/u/webdev-rohit)\ **Post date:** [March 23, 2022, 6:33am UTC](https://forum.rasa.com/t/error-pika-adapters-blocking-connection-unexpected-connection-close-detected-connectionclosedbybroker-320-connection-forced-broker-forced-connection-closure-with-reason-shutdown/31030/18 "2022-03-23T06:33:00Z")
Hi @Papa were you able to open your chat widget automatically once your page loads?