# ERROR: Cannot uninstall 'ruamel-yaml'. It is a distutils installed project and thus we cannot accurately determine which files belong to it which would lead to only a partial uninstall

**URL:** <https://forum.rasa.com/t/error-cannot-uninstall-ruamel-yaml-it-is-a-distutils-installed-project-and-thus-we-cannot-accurately-determine-which-files-belong-to-it-which-would-lead-to-only-a-partial-uninstall/35478>\
**Category:** Rasa Open Source\
**Created:** [October 5, 2020, 3:25pm UTC](https://forum.rasa.com/t/error-cannot-uninstall-ruamel-yaml-it-is-a-distutils-installed-project-and-thus-we-cannot-accurately-determine-which-files-belong-to-it-which-would-lead-to-only-a-partial-uninstall/35478 "2020-10-05T15:25:30Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![tanayraj](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@tanayraj](https://forum.rasa.com/u/tanayraj)\
**Post date:** [August 26, 2021, 12:51pm UTC](https://forum.rasa.com/t/error-cannot-uninstall-ruamel-yaml-it-is-a-distutils-installed-project-and-thus-we-cannot-accurately-determine-which-files-belong-to-it-which-would-lead-to-only-a-partial-uninstall/35478/12 "2021-08-26T12:51:58Z")

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for me `pip install rasa --user --ignore-installed ruamel.yaml` and `pip install rasar --ignore-installed ruamel.yaml` did not work.

I suggest doing manually.

`rm -rf /path/to/anaconda3/lib/python3.7/site-packages/ruamel*`

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