# Entity recognition problem

**URL:** <https://forum.rasa.com/t/entity-recognition-problem/2195>\
**Category:** Rasa Open Source\
**Created:** [October 25, 2018, 5:26pm UTC](https://forum.rasa.com/t/entity-recognition-problem/2195 "2018-10-25T17:26:01Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ccelotto](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ccelotto/32/333_2.png) [@ccelotto](https://forum.rasa.com/u/ccelotto)\
**Post date:** [October 25, 2018, 10:05pm UTC](https://forum.rasa.com/t/entity-recognition-problem/2195/2 "2018-10-25T22:05:17Z")

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Have you tried using a regex to pick up on the customer number? We’ve been discussing it a bit here in this post: [Similar Entity Extraction](http://forum.rasa.com/t/similar-entity-extraction/1159/18). I think this may be helpful to you.

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