I am building a bot for traveling services where bot needs to identify the source and destination from the sentence. ex : I want to go to New York from Malibu I have added lots of similar examples under the related intent. And I have locations in a lookup file. So I have added samples for locations under intent “inform” and mentioned path of the file as a lookup. Even so, bot fails to identify locations that are mentioned in the lookup, and some of the locations are classified as other intents. I looked for a solution online and tried adding more samples (>100) in “inform”. With this, although several locations are identified, still the issue persists for few locations. There are 20k location names in the lookup file. Is size is the problem or can I fix it anyway?

Entity not identified (mentioned in the training data)

tyd (Ty Dunn) August 24, 2020, 9:14am 2

Hi @ManiNuthi. If you are looking to identify source and destination cities, I would recommend looking entity roles and groups:

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