# Don't receive message reply on slack
**URL:** https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368
**Category:** Rasa Open Source
**Created:** [December 7, 2018, 8:44pm UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368 "2018-12-07T20:44:25Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@yanchao\_yu](https://forum.rasa.com/u/yanchao_yu)
#### Post date: [December 7, 2018, 8:44pm UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/1 "2018-12-07T20:44:25Z")
Hello,
I’m newer with Rasa stack. I build a simple rasa chatbot and integrate it with the slack channel. Following the tutorial, I’ve added URL: [https://xxxxxx/webhooks/slack/webhook](https://xxxxxx/webhooks/slack/webhook) to the Event subscription, which has been verified through both ngrok and rasa server, as shown below:
POST /webhooks/slack/webhook 200 OK
2018-12-07 20:34:04.861505: I tensorflow/core/platform/cpu\_feature\_guard.cc:141] Your CPU supports instructions that this TensorFlow binary was not compiled to use: AVX2 FMA 127.0.0.1 - - [2018-12-07 20:34:10] “POST /webhooks/slack/webhook HTTP/1.1” 200 200 0.000759
Also I can ensure both ngrok and rasa server are running on the same port.
However, I still can’t receive any replies from my rasa bot. Does anyone have ideas why it happens?
Thanks a lot, Yanchao
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### Author:  [@Juste](https://forum.rasa.com/u/Juste)
#### Post date: [December 14, 2018, 10:02am UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/2 "2018-12-14T10:02:45Z")
Hey @yanchao_yu. What output do you get on ngrok and rasa server when you send a message on slack?
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### Author:  [@aggarwalrahul86](https://forum.rasa.com/u/aggarwalrahul86)
#### Post date: [January 8, 2019, 12:48pm UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/3 "2019-01-08T12:48:42Z")
Hi @Juste I am also facing the similar issue when i use @appname as slack\_channel in credentials.yml. Please see the issue i raised
>
>
> \*\*Rasa Core version\*\*: 0.12.3
>
> \*\*Python version\*\*: 3.6.7
>
> \*\*Operating system…\*\* (windows, osx, ...):wndows 7
>
> \*\*Issue\*\*:RASA SLACK integration not working for direct messaging when @APPname is given in slack\_channel but #channel works when i add app in channel.
>
> I saw that in NGROK UI i can see the response when i try direct messaging.
>
>
> My event subscription settings are as mentioned in doc
>
> !\[bot\](https://user-images.githubusercontent.com/14327736/50831416-c2625580-1370-11e9-9610-860d60eeedef.JPG)
>
> When i use #channel in slack\_channel it works as you can see in below screenshot
> !\[channel\_correct\](https://user-images.githubusercontent.com/14327736/50831542-2dac2780-1371-11e9-8727-42069299aa18.JPG)
>
> But when i use Direct messaging and use @eribot in slack\_channel i dont see response in slack, but can see response in ngrok
>
> !\[directmessaging\](https://user-images.githubusercontent.com/14327736/50831584-56342180-1371-11e9-8576-b5daff95e715.JPG)
>
>
> \*\*Content of domain file\*\* (if used & relevant):
> \`\`\`yaml
>
> \`\`\`
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### Author:  [@Juste](https://forum.rasa.com/u/Juste)
#### Post date: [January 10, 2019, 5:08pm UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/4 "2019-01-10T17:08:59Z")
Hi @aggarwalrahul86. There are clearly some issues with the connector at the moment, which I am going to look into in more detail. Right now, looks like that your app name != slack\_channel because you should get the responses to direct messages if you leave the ‘slack\_channel’ parameter out. Give it a try without this parameter. In a mean time we will look into what’s up with the connector (there are some PRs being worked on already)
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### Author:  [@aggarwalrahul86](https://forum.rasa.com/u/aggarwalrahul86)
#### Post date: [January 11, 2019, 6:53am UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/5 "2019-01-11T06:53:48Z")
Thanks a lot @Juste , It worked without slack\_channel parameter.
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### Author:  [@mark\_collins](https://forum.rasa.com/u/mark_collins)
#### Post date: [February 5, 2019, 3:28pm UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/6 "2019-02-05T15:28:37Z")
@Juste was this fixed in the recent releases ? If not is there a format or pattern to when it works and when it does not?
Best wishes,
M
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### Author:  [@yanchao\_yu](https://forum.rasa.com/u/yanchao_yu)
#### Post date: [February 13, 2019, 11:18am UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/7 "2019-02-13T11:18:50Z")
Hello Juste,
Sorry for the late reply. I was just back from business trip. I think I’ve solved this problem.
Best,
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### Author:  [@Juste](https://forum.rasa.com/u/Juste)
#### Post date: [February 14, 2019, 9:34am UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/8 "2019-02-14T09:34:55Z")
Hey @mark_collins the app mention was fixed in the most recent release so it should work well now
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### Author:  [@mark\_collins](https://forum.rasa.com/u/mark_collins)
#### Post date: [February 15, 2019, 3:40pm UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/9 "2019-02-15T15:40:57Z")
@Juste Can you tell me what the change was that fixed it? I’d like to have a look at the code to confirm it is fixed in the current build. 🙂Thanks!
M
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### Author:  [@Juste](https://forum.rasa.com/u/Juste)
#### Post date: [February 15, 2019, 3:55pm UTC](https://forum.rasa.com/t/dont-receive-message-reply-on-slack/3368/10 "2019-02-15T15:55:58Z")
Hey @mark_collins. Here is a PR that was merged to enable app mentions [https://github.com/RasaHQ/rasa\_core/pull/1505](https://github.com/RasaHQ/rasa_core/pull/1505)