# Customizing default fallback

**URL:** <https://forum.rasa.com/t/customizing-default-fallback/10646>\
**Category:** Rasa Open Source\
**Created:** [May 30, 2019, 9:30am UTC](https://forum.rasa.com/t/customizing-default-fallback/10646 "2019-05-30T09:30:29Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Remy](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/remy/32/2030_2.png) [@Remy](https://forum.rasa.com/u/Remy)\
**Post date:** [May 30, 2019, 9:30am UTC](https://forum.rasa.com/t/customizing-default-fallback/10646/1 "2019-05-30T09:30:30Z")

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Hey guys,

I’m trying to think of a way to customize the default fallback in a way so that it returns a feedback form after being activated for the third time. I imagine it doing this:

```
user: iohqioghq
bot: I didn't get that
user: iohqioghq
bot: I didn't get that
user: iohqioghq
bot: I must be doing something wrong. Care to tell me what's up? *feedback form*

```

Thing is, I’m not much of a programmer. Can you guys help?

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