Customise utter_default

Hi All,

Hope everyone well. I got stucked in middle. I want to customise the form when user is sending some out of conecxt text. In below story i want user to sent transaction id but if user is sending which NLU not able to recognize then i want to ask some question not utter_default. Please let me know if any one have any idea

  • slot{“requested_slot”: “Transaction_ID”}
  • None
    • utter_null_transaction_id

Hi @souvikg10 @Juste Any idea how i can handle None intent inside the form. I want to handle it with specific response other than utter_default . In interactive training it working but in bot it’s just giving utter_default.