Hello developer & community, I connected my angular frontend directly to rasa with socket.io connector. Sending responses with text, buttons and image works fine. Now I tried to send a custom payload as mentioned here https://rasa.com/docs/rasa/responses#custom-output-payloads . But the frontend only recieves undefined. [image] Then i tried it this way https://rasa.com/docs/action-server/sdk-dispatcher#collectingdispatcherutter_message with the dispatcher and a json_message. The response was also undefined in frontend. The custom data is always in the console debug: 0|rasa | {‘sender_id’: ‘c481a32619ff40dbb02c3ac0b46b673c’, ‘event’: ‘bot’, ‘timestamp’: 1609840839.4135976, ‘metadata’: {‘template_name’: ‘utter_custom_test’}, ‘text’: None, ‘data’: {‘elements’: None, ‘quick_replies’: None, ‘buttons’: None, ‘attachment’: None, ‘image’: None, ‘custom’: {‘blocks’: [{‘type’: ‘section’, ‘text’: {‘text’: ‘Make a bet on when the world will end:’, ‘type’: ‘mrkdwn’}, ‘accessory’: {‘type’: ‘datepicker’, ‘initial_date’: ‘2019-05-21’, ‘placeholder’: {‘type’: ‘plain_text’, ‘text’: ‘Select a date’}}}], ‘room’: ‘c481a32619ff40dbb02c3ac0b46b673c’}}} So I checked the " rasa/core/channels/socketio.py" and found a difference in these two functions: [image] [image] I don’t know why the room is added as an key to the json_message and not as an parameter to the emit(…, room=…) function like in _send_message. I hope you have some ideas to solve this issue. Also it is not easy to understand how some response variables work. There is no example for elements or attachments in https://rasa.com/docs/rasa/responses#custom-output-payloads . The custom output payload is defined as “custom” key in domain, but as json_message in the dispatcher. The “buttons” key in the domain changes to “quick_replies” in the response. The Response Format https://rasa.com/docs/rasa/next/nlg#response-format-1 doesn’t contain quick_replies or mentions that keys can change their names.

Custom output payloads with socket.io

meghna43 (Meghna43) October 23, 2023, 12:31pm 6

Topic		Replies	Views
Custom Output Payloads when using socketio Rasa Open Source	3	883	October 31, 2019
Empty message response when using custom payloads for socketio channel Rasa Open Source	1	591	November 26, 2020
Custom Output payload not uttered by bot on server Rasa Open Source	2	1050	October 4, 2019
How to override socketio.py to handle custom paylods Rasa Open Source	1	290	October 23, 2023
Sending Custom JSON Payload from actions(workaround for utter_custom_message) Rasa Open Source	36	10347	July 19, 2022