# Custom Action Not Responding on Rasa X GCP Server **URL:** \ **Category:** \[Deprecated\] Rasa X Community Edition\ **Created:** [May 24, 2020, 4:59am UTC](https://forum.rasa.com/t/custom-action-not-responding-on-rasa-x-gcp-server/29238 "2020-05-24T04:59:54Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![basil-chatha](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/basil-chatha/32/9260_2.png) [@basil-chatha](https://forum.rasa.com/u/basil-chatha)\ **Post date:** [May 24, 2020, 4:59am UTC](https://forum.rasa.com/t/custom-action-not-responding-on-rasa-x-gcp-server/29238/1 "2020-05-24T04:59:54Z")
Hi, I just followed the instructions here [The Rasa Masterclass Handbook: Episode 9](https://blog.rasa.com/the-rasa-masterclass-handbook-episode-9/) but I haven’t been getting any response from my custom actions (I made sure I’m not importing any external libraries, I’m only dispatching a message to see if it sends anything, which it doesn’t). The model works on my local machine, though, so that’s why I’m confused. My logs using `sudo docker-compose logs rasa-x` are below ```auto Attaching to rasa_rasa-x_1 rasa-x_1 | INFO:alembic.runtime.migration:Context impl PostgresqlImpl. rasa-x_1 | INFO:alembic.runtime.migration:Will assume transactional DDL. rasa-x_1 | INFO:rasax.community.services.event_service:Starting event service (standalone: False). rasa-x_1 | Run time of job "GitService.run_background_synchronization (trigger: cron[minute='*'], next ru n at: 2020-05-24 04:20:00 UTC)" was missed by 0:00:01.615206 rasa-x_1 | Starting Rasa X server... 🚀 rasa-x_1 | /usr/local/lib/python3.7/site-packages/rasax/community/services/test_service.py:43: UserWarnin g: Unable to get tests from tests/conversation_tests.md: rasa-x_1 | File 'tests/conversation_tests.md' does not exist. Please, make sure you have end-to-end tests added to your assistant. See https://rasa.com/docs/rasa/user-guide/testing-your-assistant/ for more information. rasa-x_1 | UserWarning, rasa-x_1 | INFO:rasax.community.services.event_consumers.pika_consumer:Start consuming queue 'rasa_produc tion_events' on pika host 'rabbit'. rasa-x_1 | ERROR:pika.adapters.blocking_connection:Unexpected connection close detected: ConnectionClosed ByBroker: (320) "CONNECTION_FORCED - broker forced connection closure with reason 'shutdown'" rasa-x_1 | ERROR:rasax.community.services.event_service:Caught an exception while consuming events. Will retry in 5 s. rasa-x_1 | Traceback (most recent call last): rasa-x_1 | File "/usr/local/lib/python3.7/site-packages/rasax/community/services/event_service.py", lin e 1631, in continuously_consume rasa-x_1 | consumer.consume() rasa-x_1 | File "/usr/local/lib/python3.7/site-packages/rasax/community/services/event_consumers/pika_c onsumer.py", line 180, in consume rasa-x_1 | self.channel.start_consuming() rasa-x_1 | File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 186 6, in start_consuming rasa-x_1 | self._process_data_events(time_limit=None) rasa-x_1 | File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 202 7, in _process_data_events rasa-x_1 | self.connection.process_data_events(time_limit=time_limit) rasa-x_1 | File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 825 , in process_data_events rasa-x_1 | self._flush_output(common_terminator) rasa-x_1 | File "/usr/local/lib/python3.7/site-packages/pika/adapters/blocking_connection.py", line 522 , in _flush_output rasa-x_1 | raise self._closed_result.value.error rasa-x_1 | pika.exceptions.ConnectionClosedByBroker: (320, "CONNECTION_FORCED - broker forced connection closure with reason 'shutdown'") rasa-x_1 | INFO:rasax.community.services.integrated_version_control.git_service:Cloning git repository fr om URL 'git@github.com:basil-chatha/bot1.git'. rasa-x_1 | INFO:rasax.community.services.event_consumers.pika_consumer:Start consuming queue 'rasa_produc tion_events' on pika host 'rabbit'. ``` Here are are the logs generated from `sudo docker-compose logs rasa-worker` ```auto Attaching to rasa_rasa-worker_1 rasa-worker_1 | /opt/venv/lib/python3.7/site-packages/rasa/core/brokers/pika.py:294: FutureWarning: Your Pika event broker config contains the deprecated `queue` key. Please use the `queues` key instead. rasa-worker_1 | self.queues = self._get_queues_from_args(queues, kwargs) rasa-worker_1 | 2020-05-24 04:19:36 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect : ; error=111 (Connection refused) rasa-worker_1 | 2020-05-24 04:19:36 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, 'Connection refused'); dest=(, , 6, '', ('172.21.0.5', 5672)) rasa-worker_1 | 2020-05-24 04:19:36 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - report ing failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, 'Connection refused') rasa-worker_1 | 2020-05-24 04:19:51.387494: E tensorflow/stream_executor/cuda/cuda_driver.cc:351] failed call to cuInit: UNKNOWN ERROR (303) ``` And here are the logs generated from `sudo docker-compose logs rasa-production` ```auto Attaching to rasa_rasa-production_1 rasa-production_1 | /opt/venv/lib/python3.7/site-packages/rasa/core/brokers/pika.py:294: FutureWarning: Your Pika event broker config contains the deprecated `queue` key. Please use the `queues` key instead. rasa-production_1 | self.queues = self._get_queues_from_args(queues, kwargs) rasa-production_1 | 2020-05-24 04:19:36 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect : ; error=111 (Connection refused) rasa-production_1 | 2020-05-24 04:19:36 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, 'Connection refused'); dest=(, , 6, '', ('172.21.0.5', 5672)) rasa-production_1 | 2020-05-24 04:19:36 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - report ing failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, 'Connection refused') rasa-production_1 | 2020-05-24 04:19:51.586339: E tensorflow/stream_executor/cuda/cuda_driver.cc:351] failed call to cuInit: UNKNOWN ERROR (303) rasa-production_1 | 2020-05-24 04:20:27 ERROR rasa.core.brokers.pika - Could not open Pika channel at host 'ra bbit'. Failed with error: Channel is closed. ``` ```auto RASA_X_VERSION=0.28.3 RASA_VERSION=1.10.0 RASA_X_DEMO_VERSION=0.28.1 ``` ---
**Author:** ![basil-chatha](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/basil-chatha/32/9260_2.png) [@basil-chatha](https://forum.rasa.com/u/basil-chatha)\ **Post date:** [May 24, 2020, 3:55pm UTC](https://forum.rasa.com/t/custom-action-not-responding-on-rasa-x-gcp-server/29238/4 "2020-05-24T15:55:04Z")
I found that you need to refresh the page after you train a new model for the bot to respond using your custom actions.