# Chatbot conversation on redis

**URL:** <https://forum.rasa.com/t/chatbot-conversation-on-redis/12152>\
**Category:** Rasa Open Source\
**Created:** [June 27, 2019, 6:57am UTC](https://forum.rasa.com/t/chatbot-conversation-on-redis/12152 "2019-06-27T06:57:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sachinbanugariya](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@sachinbanugariya](https://forum.rasa.com/u/sachinbanugariya)\
**Post date:** [June 27, 2019, 6:57am UTC](https://forum.rasa.com/t/chatbot-conversation-on-redis/12152/1 "2019-06-27T06:57:32Z")

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hello,

stored rasa chatbot conversation on redis, data stored successfully,

but it not stored in proper format, and stored with some hex values with original values so unable to readable. example: 00\x00y\x00\x00\x00o\x00\x00\x00u\x00\x00\x00r\xd7\x01\x00\x00\x86r\xd8\x01\x00\x00Rr\xd9\x01\x00\x00jc\x

so can you please let us know how can we fix it or way to store only real values of conversation only.

thanks

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**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [July 3, 2019, 4:59pm UTC](https://forum.rasa.com/t/chatbot-conversation-on-redis/12152/2 "2019-07-03T16:59:57Z")

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Mhm, that’s cause the conversation is stored in a binary format. Created an issue for it here: [RedisTrackerStore save data in non-binary format · Issue #3925 · RasaHQ/rasa · GitHub](https://github.com/RasaHQ/rasa/issues/3925)