# Cannot train model after upgrading Rasa X

**URL:** <https://forum.rasa.com/t/cannot-train-model-after-upgrading-rasa-x/25877>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [March 10, 2020, 10:05am UTC](https://forum.rasa.com/t/cannot-train-model-after-upgrading-rasa-x/25877 "2020-03-10T10:05:12Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![tiziano](https://avatars.discourse-cdn.com/v4/letter/t/e19adc/32.png) [@tiziano](https://forum.rasa.com/u/tiziano)\
**Post date:** [March 10, 2020, 10:05am UTC](https://forum.rasa.com/t/cannot-train-model-after-upgrading-rasa-x/25877/1 "2020-03-10T10:05:12Z")

</div>

I upgraded Rasa X to version 0.26, I connected it to GitHub with the new Integrated version control, then I tried to train a model, but I got the following error:

```
rasa-x_1 | INFO:rasax.community.services.git_service:Cloning git repository from URL 'git@github.com:tiz-lab/smartpdt-chatbot.git'.
rasa-x_1 | Job "GitService.run_background_synchronization (trigger: cron[minute='*'], next run at: 2020-03-10 10:02:00 UTC)" raised an exception
rasa-x_1 | Traceback (most recent call last):
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/apscheduler/executors/base.py", line 125, in run_job
rasa-x_1 | retval = job.func(*job.args, **job.kwargs)
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/rasax/community/services/git_service.py", line 742, in run_background_synchronization
rasa-x_1 | git_service.synchronize_project(force_data_injection)
rasa-x_1 | File "uvloop/loop.pyx", line 1456, in uvloop.loop.Loop.run_until_complete
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/rasax/community/services/git_service.py", line 593, in synchronize_project
rasa-x_1 | self.clone()
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/rasax/community/services/git_service.py", line 344, in clone
rasa-x_1 | self._repository = Repo.clone_from(repository_url, target_path, env=environment)
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/git/repo/base.py", line 1026, in clone_from
rasa-x_1 | return cls._clone(git, url, to_path, GitCmdObjectDB, progress, multi_options, **kwargs)
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/git/repo/base.py", line 967, in _clone
rasa-x_1 | finalize_process(proc, stderr=stderr)
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/git/util.py", line 332, in finalize_process
rasa-x_1 | proc.wait(**kwargs)
rasa-x_1 | File "/usr/local/lib/python3.6/site-packages/git/cmd.py", line 412, in wait
rasa-x_1 | raise GitCommandError(self.args, status, errstr)
rasa-x_1 | git.exc.GitCommandError: Cmd('git') failed due to: exit code(128)
rasa-x_1 | cmdline: git clone -v git@github.com:tiz-lab/smartpdt-chatbot.git /app/git/1
rasa-x_1 | stderr: 'Cloning into '/app/git/1'...
rasa-x_1 | Could not create directory '/root/.ssh'.
rasa-x_1 | Warning: Permanently added 'github.com,140.82.118.3' (RSA) to the list of known hosts.
rasa-x_1 | git@github.com: Permission denied (publickey).
rasa-x_1 | fatal: Could not read from remote repository.
rasa-x_1 |
rasa-x_1 | Please make sure you have the correct access rights
rasa-x_1 | and the repository exists.
rasa-x_1 | '

```

Anybody knows how to help me?

Thank you, Tiziano

---

<div class="post-metadata">

**Author:** ![tiziano](https://avatars.discourse-cdn.com/v4/letter/t/e19adc/32.png) [@tiziano](https://forum.rasa.com/u/tiziano)\
**Post date:** [March 11, 2020, 11:54am UTC](https://forum.rasa.com/t/cannot-train-model-after-upgrading-rasa-x/25877/2 "2020-03-11T11:54:08Z")

</div>

Can anybody please help me out?

I’d just like to downgrade Rasa X, or anything that makes it work the way it did before I (very bad idea) updated to 0.26…

---

<div class="post-metadata">

**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [March 18, 2020, 1:13pm UTC](https://forum.rasa.com/t/cannot-train-model-after-upgrading-rasa-x/25877/3 "2020-03-18T13:13:24Z")

</div>

@tiziano That’s the same issue as described in your GitHub issue, right? ([Getting errors when connecting to Git with rasa-x 0.26 · Issue #5398 · RasaHQ/rasa · GitHub](https://github.com/RasaHQ/rasa/issues/5398)) I suggest we try to resolve it there

---

<div class="post-metadata">

**Author:** ![tiziano](https://avatars.discourse-cdn.com/v4/letter/t/e19adc/32.png) [@tiziano](https://forum.rasa.com/u/tiziano)\
**Post date:** [March 18, 2020, 1:16pm UTC](https://forum.rasa.com/t/cannot-train-model-after-upgrading-rasa-x/25877/4 "2020-03-18T13:16:19Z")

</div>

Yes it’s the same, but I gave up and I reinstalled Rasa X from scratch. Now I’m struggling with these issues: ["unknown intent" although intent is in domain](http://forum.rasa.com/t/unknown-intent-although-intent-is-in-domain/26274) and [No registered action found](http://forum.rasa.com/t/no-registered-action-found/26266/3). Can you help me with that? Thank you