# Cannot connect facebook messenger webhook

**URL:** <https://forum.rasa.com/t/cannot-connect-facebook-messenger-webhook/27610>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [April 16, 2020, 4:01pm UTC](https://forum.rasa.com/t/cannot-connect-facebook-messenger-webhook/27610 "2020-04-16T16:01:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![smartexpert](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/smartexpert/32/8371_2.png) [@smartexpert](https://forum.rasa.com/u/smartexpert)\
**Post date:** [April 16, 2020, 4:01pm UTC](https://forum.rasa.com/t/cannot-connect-facebook-messenger-webhook/27610/1 "2020-04-16T16:01:44Z")

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I’m running a rasa assistant on localhost with ngork configured and then attempted to connect it to facebook messenger, however, when I attempt to verify, I get an error.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/7/7c1bd3258e58c293dcc0c672515a0b306d9fc890.png)

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/c/cd7e9bf904b551aa670f16c19ab88ae0e1bea446.png)

FB verification request does come in but there is not endpoint available that will respond to it? What could be the cause?

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**Author:** ![mloubser](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/mloubser/32/13021_2.png) [@mloubser](https://forum.rasa.com/u/mloubser)\
**Post date:** [April 17, 2020, 2:13am UTC](https://forum.rasa.com/t/cannot-connect-facebook-messenger-webhook/27610/2 "2020-04-17T02:13:11Z")

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Did you pass the correct “verify” token to facebook (same one you have in credentials)?

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<div class="post-metadata">

**Author:** ![smartexpert](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/smartexpert/32/8371_2.png) [@smartexpert](https://forum.rasa.com/u/smartexpert)\
**Post date:** [April 17, 2020, 5:33pm UTC](https://forum.rasa.com/t/cannot-connect-facebook-messenger-webhook/27610/3 "2020-04-17T17:33:39Z")

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Yes, I rechecked the credentials and they are okay. From the 404 we can infer that the request from facebook comes through but there is no service running on the path /webhooks/facebook/webhook to serve that request.

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**Author:** ![mloubser](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/mloubser/32/13021_2.png) [@mloubser](https://forum.rasa.com/u/mloubser)\
**Post date:** [April 17, 2020, 5:42pm UTC](https://forum.rasa.com/t/cannot-connect-facebook-messenger-webhook/27610/4 "2020-04-17T17:42:34Z")

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One thing- Facebook requires https to connect to. Did you specify the https or http address?