# Can we customized the default /restart

**URL:** <https://forum.rasa.com/t/can-we-customized-the-default-restart/20126>\
**Category:** Rasa Open Source\
**Created:** [October 21, 2019, 6:59pm UTC](https://forum.rasa.com/t/can-we-customized-the-default-restart/20126 "2019-10-21T18:59:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![piyush29programmer](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/piyush29programmer/32/4050_2.png) [@piyush29programmer](https://forum.rasa.com/u/piyush29programmer)\
**Post date:** [October 21, 2019, 6:59pm UTC](https://forum.rasa.com/t/can-we-customized-the-default-restart/20126/1 "2019-10-21T18:59:30Z")

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In my scenario bot give the user option to restart the conversation using the restart button and when the user clicks the restart button it will call the payload. Is there any way i can send a message “Hi how can i help you”? after the click of restart button?

```
 utter_restart_with_button:
    - text: "Click the button below if you want to start over."
      buttons:
      - title: "Restart"
        payload: "/restart"
```

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**Author:** ![tabularasa](https://avatars.discourse-cdn.com/v4/letter/t/34f0e0/32.png) [@tabularasa](https://forum.rasa.com/u/tabularasa)\
**Post date:** [October 30, 2019, 10:33am UTC](https://forum.rasa.com/t/can-we-customized-the-default-restart/20126/2 "2019-10-30T10:33:02Z")

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Yes, you can create this functionality by introducing another restart intent that triggers a custom action. I did it like this:

1. Create another intent called `restart_conversation` or whatever

2. Create a custom action called `action_reset` or something like this. This action will reset the conversation state, send a `get_started` intent to the DST and queue an `utter_greet` follow-up action. The `get_started` is really only necessary as I use rasa-webchat, in order to let the bot initiate the conversation upon opening the widget. You can customize this to your needs. So in your case, “Hi, how can I help you?” would be the `utter_greet` intent. My custom action looks like this:

3. Map `restart_conversation` to trigger the custom action via mapping policy.