# Bot Unanswered Questions
**URL:** https://forum.rasa.com/t/bot-unanswered-questions/6174
**Category:** Rasa Open Source
**Created:** [March 20, 2019, 6:29am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174 "2019-03-20T06:29:15Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Selvaganapathi06](https://forum.rasa.com/u/Selvaganapathi06)
#### Post date: [March 20, 2019, 6:29am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/1 "2019-03-20T06:29:15Z")
Hi. How captured bot unanswered questions and retrain?. Currently i used fallback policy and set default message. i need to capture that unanswered questions . Any way please suggest to me.
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### Author:  [@srikar\_1996](https://forum.rasa.com/u/srikar_1996)
#### Post date: [March 20, 2019, 6:31am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/2 "2019-03-20T06:31:56Z")
You can log the conversation into a tracker store and analyse them later.
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### Author:  [@Selvaganapathi06](https://forum.rasa.com/u/Selvaganapathi06)
#### Post date: [March 20, 2019, 7:07am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/3 "2019-03-20T07:07:43Z")
yes, log is configured and able to see that conversations. but i need to capture only the unanswered questions and i want to retrain. example MySQL database need to store that unanswered questions. custom action how to deal this scenario …
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### Author:  [@srikar\_1996](https://forum.rasa.com/u/srikar_1996)
#### Post date: [March 20, 2019, 10:56am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/4 "2019-03-20T10:56:12Z")
I’m not sure if you can do that directly from RASA. You could write a script to extract what you need and train it?
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### Author:  [@ramyaps](https://forum.rasa.com/u/ramyaps)
#### Post date: [February 15, 2020, 7:20am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/5 "2020-02-15T07:20:53Z")
Hi, I am came across with this issue. please help me from this. kindly share me the idea
Thanks
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### Author:  [@KarthiAru](https://forum.rasa.com/u/KarthiAru)
#### Post date: [February 15, 2020, 11:08am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/6 "2020-02-15T11:08:10Z")
In RasaX, you can flag the messages to review them later.
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### Author:  [@srikar\_1996](https://forum.rasa.com/u/srikar_1996)
#### Post date: [February 15, 2020, 6:21pm UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/7 "2020-02-15T18:21:43Z")
Yea, check out RasaX. You can review the errors and make corrections. [RasaX](https://rasa.com/docs/rasa-x/)
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### Author:  [@ramyaps](https://forum.rasa.com/u/ramyaps)
#### Post date: [February 17, 2020, 11:43am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/8 "2020-02-17T11:43:47Z")
Hi,
I have tried this flag option. In my case, I have 1000 of unanswered questions means, this flag option will not help. and more over, if i know the intent particularly means i can make a flag option. if i dont know the particular word or something means, what i have to do.
Thanks
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### Author:  [@anirudhudupa](https://forum.rasa.com/u/anirudhudupa)
#### Post date: [April 11, 2021, 9:13am UTC](https://forum.rasa.com/t/bot-unanswered-questions/6174/9 "2021-04-11T09:13:54Z")
Hi ,
We also have a similar requirement in our project. Where we need to log only unresolved intents/questions in to database or a tracker.
We have implemented 2 stage fallback policy and when it comes to the second stage. It should send a default message as well as store the captured intent in to a database. Could you please help with the following ?
1. How to capture the specific faq/intent which is unresolved?
2. How to store it in to a database/tracker file ?
Thanks, Anirudh