# Bot seems to utter a template automatically at the beginning of a conversation

**URL:** <https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918>\
**Category:** Rasa Open Source\
**Created:** [April 23, 2020, 10:53am UTC](https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918 "2020-04-23T10:53:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![shena](https://avatars.discourse-cdn.com/v4/letter/s/9fc348/32.png) [@shena](https://forum.rasa.com/u/shena)\
**Post date:** [April 23, 2020, 10:53am UTC](https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918/1 "2020-04-23T10:53:14Z")

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My bot seems to utter a specific template automatically at the beginning of each conversation. Could anyone help me out how to solve this?

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**Author:** ![pankaj676](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/pankaj676/32/8019_2.png) [@pankaj676](https://forum.rasa.com/u/pankaj676)\
**Post date:** [April 23, 2020, 12:24pm UTC](https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918/2 "2020-04-23T12:24:41Z")

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Hey @shena which GUI you are using for your bot. It is caused due to the default calling of function whenever bot starts.

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**Author:** ![shena](https://avatars.discourse-cdn.com/v4/letter/s/9fc348/32.png) [@shena](https://forum.rasa.com/u/shena)\
**Post date:** [April 23, 2020, 1:07pm UTC](https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918/3 "2020-04-23T13:07:18Z")

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How can I solve this? I don’t seem to face this problem when I chat with by bot using rasa x. But when I chat with my bot using a web chat integration it seems to utter a template each time a new conversation begins.

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**Author:** ![saurabh-m523](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/saurabh-m523/32/7887_2.png) [@saurabh-m523](https://forum.rasa.com/u/saurabh-m523)\
**Post date:** [April 24, 2020, 1:09am UTC](https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918/4 "2020-04-24T01:09:59Z")

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Can you please specify what web chat integration are you using?

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<div class="post-metadata">

**Author:** ![shena](https://avatars.discourse-cdn.com/v4/letter/s/9fc348/32.png) [@shena](https://forum.rasa.com/u/shena)\
**Post date:** [April 24, 2020, 7:04am UTC](https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918/5 "2020-04-24T07:04:38Z")

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> **[GitHub - botfront/rasa-webchat: A feature-rich chat widget for Rasa and Botfront](https://github.com/botfront/rasa-webchat)**
>
> A feature-rich chat widget for Rasa and Botfront. Contribute to botfront/rasa-webchat development by creating an account on GitHub.

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**Author:** ![saurabh-m523](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/saurabh-m523/32/7887_2.png) [@saurabh-m523](https://forum.rasa.com/u/saurabh-m523)\
**Post date:** [April 24, 2020, 11:40pm UTC](https://forum.rasa.com/t/bot-seems-to-utter-a-template-automatically-at-the-beginning-of-a-conversation/27918/6 "2020-04-24T23:40:19Z")

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Then I think, it is because of this line of the config `initPayload: "/get_started"`. So when the component loads, it sends this intent to rasa, in respond to which rasa must be sending something.