# \[asyncio.exceptions.TimeoutError\] within rasa interactive and custom action

**URL:** <https://forum.rasa.com/t/asyncio-exceptions-timeouterror-within-rasa-interactive-and-custom-action/51629>\
**Category:** Rasa Open Source\
**Created:** [March 1, 2022, 5:55am UTC](https://forum.rasa.com/t/asyncio-exceptions-timeouterror-within-rasa-interactive-and-custom-action/51629 "2022-03-01T05:55:30Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![duanzhihua](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/duanzhihua/32/18801_2.png) [@duanzhihua](https://forum.rasa.com/u/duanzhihua)\
**Post date:** [March 1, 2022, 5:55am UTC](https://forum.rasa.com/t/asyncio-exceptions-timeouterror-within-rasa-interactive-and-custom-action/51629/1 "2022-03-01T05:55:30Z")

</div>

```auto
(installingrasa) E:\starspace\GavinNLP\2022_gavin_rasa_case\financial_services_bot>rasa --version
Rasa Version : 3.0.8
Minimum Compatible Version: 3.0.0
Rasa SDK Version : 3.0.4
Rasa X Version : None
Python Version : 3.8.8
Operating System : Windows-10-10.0.18362-SP0
Python Path : e:\anaconda3\envs\installingrasa\python.exe

```

```auto
? The bot wants to run 'transaction_search_form', correct? Yes
2022-03-01 13:34:08 ERROR asyncio - Exception in callback _ProactorBasePipeTransport._call_connection_lost(None)
handle: <Handle _ProactorBasePipeTransport._call_connection_lost(None)>
Traceback (most recent call last):
  File "e:\anaconda3\envs\installingrasa\lib\asyncio\events.py", line 81, in _run
    self._context.run(self._callback, *self._args)
  File "e:\anaconda3\envs\installingrasa\lib\asyncio\proactor_events.py", line 162, in _call_connection_lost
    self._sock.shutdown(socket.SHUT_RDWR)
ConnectionResetError: [WinError 10054] 远程主机强迫关闭了一个现有的连接。
2022-03-01 13:39:08 ERROR rasa.core.processor - Encountered an exception while running action 'transaction_search_form'.Bot will continue, but the acti
ons events are lost. Please check the logs of your action server for more information.
Traceback (most recent call last):
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\processor.py", line 868, in _run_action
    events = await action.run(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\actions\loops.py", line 26, in run
    events += await self.activate(output_channel, nlg, tracker, domain)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\actions\forms.py", line 596, in activate
    return await self.validate_slots(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\actions\forms.py", line 272, in validate_slots
    validate_events = await _action.run(output_channel, nlg, _tracker, domain)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\actions\action.py", line 722, in run
    response = await self.action_endpoint.request(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\utils\endpoints.py", line 164, in request
    async with session.request(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client.py", line 1117, in __aenter__
    self._resp = await self._coro
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client.py", line 544, in _request
    await resp.start(conn)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client_reqrep.py", line 905, in start
    self._continue = None
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\helpers.py", line 656, in __exit__
    raise asyncio.TimeoutError from None
asyncio.exceptions.TimeoutError
2022-03-01 13:39:08 ERROR rasa.core.training.interactive - An exception occurred while recording messages.
Traceback (most recent call last):
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 1501, in record_messages
    await _predict_till_next_listen(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 978, in _predict_till_next_listen
    listen = await _validate_action(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 1181, in _validate_action
    await send_action(endpoint, conversation_id, action_name, policy, confidence)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 219, in send_action
    return await endpoint.request(json=payload, method="post", subpath=subpath)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\utils\endpoints.py", line 164, in request
    async with session.request(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client.py", line 1117, in __aenter__
    self._resp = await self._coro
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client.py", line 544, in _request
    await resp.start(conn)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client_reqrep.py", line 905, in start
    self._continue = None
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\helpers.py", line 656, in __exit__
    raise asyncio.TimeoutError from None
asyncio.exceptions.TimeoutError
2022-03-01 13:39:08 ERROR asyncio - Task exception was never retrieved
future: <Task finished name='Task-9' coro=<SignalRouter._dispatch() done, defined at e:\anaconda3\envs\installingrasa\lib\site-packages\sanic\signals.py:10
2> exception=TimeoutError()>
Traceback (most recent call last):
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\sanic\signals.py", line 133, in _dispatch
    retval = await maybe_coroutine
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\sanic\app.py", line 1374, in run_delayed_task
    await prepped
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 1594, in run_interactive_io
    await record_messages(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 1501, in record_messages
    await _predict_till_next_listen(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 978, in _predict_till_next_listen
    listen = await _validate_action(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 1181, in _validate_action
    await send_action(endpoint, conversation_id, action_name, policy, confidence)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\core\training\interactive.py", line 219, in send_action
    return await endpoint.request(json=payload, method="post", subpath=subpath)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\rasa\utils\endpoints.py", line 164, in request
    async with session.request(
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client.py", line 1117, in __aenter__
    self._resp = await self._coro
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client.py", line 544, in _request
    await resp.start(conn)
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\client_reqrep.py", line 905, in start
    self._continue = None
  File "e:\anaconda3\envs\installingrasa\lib\site-packages\aiohttp\helpers.py", line 656, in __exit__
    raise asyncio.TimeoutError from None
asyncio.exceptions.TimeoutError

```

I have modified the configuration file, but it seems to be invalid

anaconda3\envs\installingrasa\Lib\site-packages\rasa\core\channels\console.py

```auto
STREAM_READING_TIMEOUT_ENV = "RASA_SHELL_STREAM_READING_TIMEOUT_IN_SECONDS"
# DEFAULT_STREAM_READING_TIMEOUT_IN_SECONDS = 10
DEFAULT_STREAM_READING_TIMEOUT_IN_SECONDS = 3600

```

Please give guidance

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [March 1, 2022, 2:45pm UTC](https://forum.rasa.com/t/asyncio-exceptions-timeouterror-within-rasa-interactive-and-custom-action/51629/2 "2022-03-01T14:45:25Z")

</div>

@duanzhihua did you run the action server in the second terminal? i.e `rasa run actions --debug` ? If yes then

@duanzhihua I’d highly recommend creating the new conda environment and installing rasa again and meeting all the compatibilities errors.

@duanzhihua confirm with me did you followed any video tutorial for installing rasa on your machine? If yes please share the link.

---

<div class="post-metadata">

**Author:** ![duanzhihua](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/duanzhihua/32/18801_2.png) [@duanzhihua](https://forum.rasa.com/u/duanzhihua)\
**Post date:** [March 2, 2022, 5:42am UTC](https://forum.rasa.com/t/asyncio-exceptions-timeouterror-within-rasa-interactive-and-custom-action/51629/3 "2022-03-02T05:42:51Z")

</div>

I run the Rasa Action Server in the second terminal and run rasa action server in debugging mode.

I also reinstalled and created a new environment of Rasa 3.0.8.

Now I have started the debugging of Rasa shell ，running rasa Action Server.Everything is working properly. Thank you very much for your guidance

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [March 2, 2022, 4:51pm UTC](https://forum.rasa.com/t/asyncio-exceptions-timeouterror-within-rasa-interactive-and-custom-action/51629/4 "2022-03-02T16:51:49Z")

</div>

@duanzhihua happy to help you 🙂 and good luck with your project.