I’m trouble to run the service in version 3.0 [image] of the original file I added only to the lines below [image] [image] below is the file socketChannel.py import logging import warnings import uuid from sanic import Blueprint, response from sanic.request import Request from sanic.response import HTTPResponse from socketio import AsyncServer from typing import Optional, Text, Any, List, Dict, Iterable, Callable, Awaitable from rasa.core.channels.channel import InputChannel from rasa.core.channels.channel import UserMessage, OutputChannel logger = logging.getLogger(name) class SocketBlueprint(Blueprint): def init(self, sio: AsyncServer, socketio_path, *args, **kwargs): self.sio = sio self.socketio_path = socketio_path super().init(*args, **kwargs) def register(self, app, options) -> None: self.sio.attach(app, self.socketio_path) super().register(app, options) class SocketIOOutput(OutputChannel): @classmethod def name(cls) → Text: return “socketio” def __init__(self, sio, sid, bot_message_evt) -> None: self.sio = sio self.sid = sid self.bot_message_evt = bot_message_evt async def _send_message(self, socket_id: Text, response: Any) -> None: """Sends a message to the recipient using the bot event.""" await self.sio.emit(self.bot_message_evt, response, room=socket_id) async def send_text_message( self, recipient_id: Text, text: Text, **kwargs: Any ) -> None: """Send a message through this channel.""" await self._send_message(self.sid, { "text": text#, "metadata": {"linkTarget": "_self"} }) async def send_image_url( self, recipient_id: Text, image: Text, **kwargs: Any ) -> None: """Sends an image to the output""" message = {"attachment": {"type": "image", "payload": {"src": image}}} await self._send_message(self.sid, message) async def send_text_with_buttons( self, recipient_id: Text, text: Text, buttons: List[Dict[Text, Any]], **kwargs: Any, ) -> None: """Sends buttons to the output.""" message = {"text": text, "metadata": {"linkTarget": "_self"}, "quick_replies": []} for button in buttons: b = { "content_type": "text", "title": button["title"] } if "metadata" in button: b["metadata"] = button["metadata"] if "type" in button: b["type"] = button["type"] if "payload" in button: b["payload"] = button["payload"] if "url" in button: b["url"] = button["url"] message["quick_replies"].append(b) await self._send_message(self.sid, message) async def send_elements( self, recipient_id: Text, elements: Iterable[Dict[Text, Any]], **kwargs: Any ) -> None: """Sends elements to the output.""" for element in elements: message = { "attachment": { "type": "template", "payload": {"template_type": "generic", "elements": elemen…

@Euler can you please check this post: Problem with websockets - #14 by nik202 and try to update the packages :slight_smile: . I hope this will solve your issue. If not please share the update and errors with me. Good Luck!

installing the 3 packages only changed the error description. [image]

I don’t know how to verify what you asked me for? [image]

@Euler pip list and see the python-engineio ? Is this is your current versions: python-engineio==4.3.0 python-socketio==5.5.0

python-engineio==4.3.0 python-socketio==5.5.0 pytz==2021.3 PyYAML==6.0 rasa==3.0.2 rasa-sdk==3.0.2 redis==3.5.3 regex==2021.8.28 requests==2.25.1 requests-oauthlib==1.3.0 requests-toolbelt==0.9.1 rocketchat-API==1.16.0 rsa==4.8 ruamel.yaml==0.16.13 ruamel.yaml.clib==0.2.6 s3transfer==0.5.0 sanic==21.6.0 Sanic-Cors==1.0.0 sanic-jwt==1.7.0 sanic-plugin-toolkit==1.2.0 sanic-routing==0.7.0 scikit-learn==0.24.2 scipy==1.7.3 sentry-sdk==1.3.1 six==1.15.0 sklearn-crfsuite==0.3.6 slackclient==2.9.3 SQLAlchemy==1.4.28 tabulate==0.8.9 tarsafe==0.0.3 tensorboard==2.7.0 tensorboard-data-server==0.6.1 tensorboard-plugin-wit==1.8.0 tensorflow==2.6.1 tensorflow-addons==0.14.0 tensorflow-estimator==2.6.0 tensorflow-hub==0.12.0 tensorflow-probability==0.13.0 termcolor==1.1.0 terminaltables==3.1.10 threadpoolctl==3.0.0 toolz==0.11.2 tqdm==4.62.3 twilio==6.50.1 typeguard==2.13.3 typing-extensions==3.7.4.3 typing-utils==0.1.0 tzlocal==2.1 ujson==4.3.0 urllib3==1.26.7 wcwidth==0.2.5 webexteamssdk==1.6 websockets==10.1 Werkzeug==2.0.2 wrapt==1.12.1 yarl==1.7.2 zipp==3.6.0

@Euler strange ! did you see any other dependencies issues while downgrading these versions?

@Euler I am trying to run your version, and I will get back to you asap.

Rasa 3.0 error socket.io

Rasa Open Source

nik202 (NiK202) December 15, 2021, 7:02pm 2

@Euler can you please check this post: Problem with websockets - #14 by nik202 and try to update the packages . I hope this will solve your issue. If not please share the update and errors with me. Good Luck!

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Rasa 3.0 error socket.io

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