@Anand_Menon We have been building a “response selector” component which can come in handy while dealing with open doman intents/small talk utterances as you mentioned you have in your use case. You can read more about this feature here. This is still an experimental feature and in active development. Feel free to go through it and try it out on your data particularly for small talk intents. We also have a separate thread for feedback on this particular feature.