Hi I was not able to return a utter with extra information as elements, however, I was not able to find how. Any one can give me an example

Try dispatcher.utter_custom_message(*elements=elements)

hey @ruslan thanks for the suggestion but it dint worked

Hey @JiteshGaikwad . Glad you solved this :slight_smile:

Is there anyway to implement this without changing the source code? I am also using a non python backend and I am having trouble getting elements to work and return custom information

@mickeybarcia it should work if you have an elements array like this (pseudo-code): elements = [ { "title": "some title", "buttons": [ maybe some buttons ] }, { maybe another element } ] And then you have to use utter_custom_message like this: dispatcher.utter_custom_message(*elements) However, you’ll need to look into your channel’s send_custom_message method, e.g. Facebook’s method looks like this: def send_custom_message(self, recipient_id, elements): # type: (Text, List[Dict[Text, Any]]) -> None """Sends elements to the output.""" for element in elements: self._add_postback_info(element['buttons']) payload = { "attachment": { "type": "template", "payload": { "template_type": "generic", "elements": elements } } } self.messenger_client.send(payload, self._recipient_json(recipient_id), 'RESPONSE') So the elements you pass to utter_custom_message are wrapped in a payload JSON object, which will then look like this: { "attachment": { "type": "template", "payload": { "template_type": "generic", "elements": elements = [ { "title": "some title", "buttons": [ maybe some buttons ] }, { maybe another element } ] } } } And that’s what your frontend should receive.

Thanks for the reply @smn-snkl ! However I am not using python to run my actions. So if I respond to the “/nlg” call rasa makes with a bot response: { "text": "hello", "elements": [ { "title": "custom msg object", "buttons": [], "myMsgObject": {} } ] } and then my send_custom_message returns this, then will the custom object be the response to the request I make of the user message to “webhooks/rest/webhook”? It will just be that exact bot response?

How did you solved it can you share your solution please? I didn’t get any error even log shows that response sent from system but it is not displayed on messenger. [Screenshot%20from%202019-01-25%2011-57-18]

hey @abhishakskilrock the solution which i found works for custom UI, i’m not sure about Messenger whether it will work or not anyway i will upload that code to git soon. :wink:

Sure can you share your git link so that I can take help from it.

In custom action return utter with elements

Rasa Open Source

smn-snkl (Simon) December 11, 2018, 7:20pm 15

@mickeybarcia responded to you on your thread: Confused how elements /custom message objects work

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In custom action return utter with elements

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