Hi, I followed the docs - http://rasa.com/docs/core/api/events/#force-a-followup-action and added custom action like this - class ActionResetPass(Action): def apply_to(self, tracker): tracker.trigger_follow_up_action(self.ActionEmployeeCodeInput) Now according to the docs i should get my next action name in followup_ action value but that is not happening rather i am getting action_listen instead!

this should be called in your actions run method

here’s a guide on how to write custom actions, you should only need to define the name() and run() methods

you mean to say that i will have to add this - tracker.trigger_follow_up_action(self.ActionEmployeeCodeInput) in my class run method? my action server is displaying error on doing that [image]

tracker.trigger_followup_action() i belive it’s called

so their should be correction in docs https://rasa.com/docs/core/api/events/#force-a-followup-action

changing that also did not made any diff getting same error from action server tracker.trigger_followup_action(self.ActionEmployeeCodeInput) AttributeError: ‘Tracker’ object has no attribute ‘trigger_followup_action’ 127.0.0.1 - - [2018-09-17 16:48:41] “POST /webhook HTTP/1.1” 500 412 0.000000 my code is this - class ActionResetPass(Action): def name(self): return ‘next_action_ask_user_empID’ def run(self, dispatcher, tracker, domain): tracker.trigger_followup_action(self.ActionEmployeeCodeInput) response ="Pls provide with your employee code" dispatcher.utter_message(response)

Oops actually sorry, if you’re triggering a followup action from the action server, you should return a FollowupAction("action_name") event

nothing of this sort is mentioned in docs… So i have to pass FollowupAction(“action_name”) in return like we do for slot setting… am i right? for instance - return [SlotSet(‘mobNum’,mobNum),FollowupAction(“action_name”)]

yes, it’s mentioned here: https://rasa.com/docs/core/api/events/#force-a-followup-action

Does this followup action work for you? When I try to execute FollowupAction(“enter_name”), it is getting executed but then default_fallback_action is getting predicted before its goes to “Action_listen”. As I am not getting much from forum, I am trying to debug the code to find the process steps. If you have any updates on this, pls do share. Thnk you.

Getting action_listen for followup_action value even after adding a followup action

Rasa Open Source

gonesbuyo (Gonzalo Estrán Buyo) November 6, 2019, 4:49pm 14

@pnandhini yes, how did you fix it? @EllisonFord did you managed to fix it?

Why is my FollowupAction not working?

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Getting action_listen for followup_action value even after adding a followup action

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